Data Analyst, Tableau Developer

Alcatraz Cruises

New York, NY

Full Time

Entry Level

70k-80k

21 days ago

Job Description

About the Role

City Experiences is seeking a Data Analyst, Tableau Developer for our Analytics operations. This role involves delivering marketing, sales, operational, and financial analytics by developing, managing, and maintaining KPI tracking and analytics across multiple business lines, brands, and shared service teams. The analyst will act as both a Tableau developer and business analyst, bridging the gap between business and technology, and effectively communicating insights to senior leadership. The position emphasizes adaptability, leadership, and embodying City Experiences' RESPECT Service System values.

Key Responsibilities

Develop and deliver data analytics solutions to support business insights.
Design, maintain, and enhance Key Performance Indicators (KPIs) to track enterprise performance and health.
Create intuitive, easy-to-understand visualizations and summary views of data.
Lead the end-to-end development of standardized and interactive Tableau dashboards and reports, including intake, requirements gathering, wireframing, and build-out.
Collaborate with engineering and business teams to translate business needs into technical requirements and integrate with a centralized data mesh.
Collect, analyze, and document data from internal and external sources to generate actionable insights.
Support the training, adoption, and administration of Tableau within the organization.
Establish measurement specifications, data collection standards, schemas, benchmarks, and documentation.
Provide support for ad-hoc and recurring analytics requests.
Ensure data accuracy through audits and proactively resolve issues.
Transform data into compelling insights that drive strategic decision-making and KPI optimization.
Stay informed on best practices, trends, and innovations in data analytics.
Effectively manage multiple projects simultaneously in a fast-paced environment.

Requirements

Bachelor's or Master's degree in Computer Science, Analytics, Math, Statistics, or related field; or equivalent experience in data analytics.
1-2 years proven experience in developing, managing, and maintaining Tableau dashboards and analytics solutions.
1-2 years experience in SQL, R, and/or Python.

Working at Alcatraz Cruises

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. We foster a culture of communication, creativity, and cooperation, encouraging enthusiastic team players. The RESPECT Service System embodies our mission, vision, values, and operating principles, creating a company culture that puts RESPECT at its core to achieve our goal of becoming a Global Experiences and Transportation Leader.

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