Data Quality Assurance Manager

Wynn Resorts

Las Vegas, NV

Full Time

Senior

7 days ago

Job Description

About the Role

The Data Quality Assurance Manager will oversee the collection, management, and quality assurance of data across multiple departments, collaborating with subject-matter experts, IT, and operations to ensure high standards of data quality and compliance with data privacy regulations. The role involves analyzing data, providing insights, and translating technical findings for non-technical audiences, supporting AI training and knowledgebase improvements.

Key Responsibilities

Collaborate with department subject-matter experts to determine additional knowledgebase needs, refine labeling criteria, and ensure the highest standards of data quality
Gather large datasets including text, images, and audio, and organize information in a digestible format
Tag, annotate, and organize data to better help the AI learn patterns
Provide ongoing testing of the AI to confirm accuracy and create processes to identify knowledge base deficiencies
Oversee the collection, management, and quality assurance of information across multiple departments
Coordinate with data governance team, ensuring compliance with data privacy regulations
Collaborate closely with IT and operations to align data strategies with organizational goals
Analyze data to identify usage trends and feedback for improving knowledgebase responses
Utilize visualization to provide clear insights and actionable recommendations in collaboration with the Business Intelligence team
Translate technical findings into easily understandable language for non-technical audiences

Requirements

Basic knowledge of Python, SQL, or R required
Skills in cleaning, organizing, and annotating data for training AI models
Strong attention to detail
Strong critical thinking to trace issues back to their root causes
Excellent communication skills, both written and verbal
Ability to work under pressure in a fast-paced environment with multiple priorities
Ability to multi-task, prioritize and manage time efficiently
Previous experience building data visualizations
Experience with data visualization platforms, such as Tableau or Power BI
Must be able to obtain and maintain any licensing or active work cards required for this position
Must be 21 years of age or older to apply

Nice to Have

Certification in data visualization
Experience with data visualization platforms, such as Tableau or Power BI

Qualifications

No specific formal educational qualifications specified

Working at Wynn Resorts

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state or local laws.

Apply Now