Demo Engineer

About the Role

Key Responsibilities

• Build the impossible demos that make customers say "I need this yesterday."
• Design interactive experiences, demo environments, and proof-of-concept solutions that tell compelling stories.
• Push the boundaries of what's possible with our platform while creating reusable demo resources that scale across our global sales team.
• Stay at the forefront of technology trends and customer needs.
• Explore the latest AI capabilities and design experiences for emerging market segments.
• Collaborate with Solution Engineers to refine sales narratives.
• Partner with Product teams to influence roadmaps based on real customer insights.
• Work with Engineering to understand the art of the possible.
• Bridge the gap between what's technically possible and customer needs.

Requirements

• 3+ years in software development, systems engineering, or technical implementation roles, with hands-on experience building web applications, APIs, or technical demonstrations.
• Proficiency in modern programming languages (JavaScript/TypeScript, or similar) and familiarity with cloud platforms and development frameworks.
• 2+ years working directly with customers, prospects, or internal stakeholders in a technical capacity such as solution engineering, solution architecture, technical consulting, implementation support, or customer success engineering.
• Comfortable presenting and demonstrating technical concepts to both technical and business audiences.
• Demonstrated ability to understand customer problems and translate them into technical solutions or demonstrations.
• Experience gathering requirements from non-technical stakeholders and creating technical experiences that address business needs.
• Experience working in cross-functional teams, collaborating with product managers, sales teams, and engineering.
• Comfortable working in agile environments and adapting to changing priorities based on customer feedback.
• Strong technical writing skills and ability to create documentation, tutorials, or explanatory content.
• Willingness to work across time zones and travel internationally (up to 20%).

Nice to Have

• Understanding of how technical products are evaluated and adopted by B2B customers.
• UX/UI design skills, experience with design tools (Figma), or background in personalization and customer experience optimization.
• Deep knowledge in specific verticals such as e-commerce, financial services, healthcare, or manufacturing that can inform more targeted and relevant demonstrations.
• Experience creating technical videos, tutorials, or other multimedia content that explains complex technical concepts in accessible ways.
• Experience with AI/ML platforms, APIs, or applications.
• Understanding of how to demonstrate AI capabilities and integrate AI features into customer scenarios.

Qualifications

• Experience in software development, systems engineering, or technical implementation roles.
• Hands-on experience building web applications, APIs, or technical demonstrations.
• Proficiency in modern programming languages (JavaScript/TypeScript, or similar).
• Experience working directly with customers, prospects, or internal stakeholders in a technical capacity.

Benefits & Perks

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days.
• Time off to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.