Digital Consultant

About the Role

Key Responsibilities

• Provides support on major and/or critical implementation or operational issues.
• Contributes to policies and practices for product design, training, documentation, and problem resolution.
• Coordinates with product management on solutions to design, reliability, performance, and maintenance issues.
• Supports the execution of marketing technology initiatives from the product roadmap and communicates business requirements to delivery partners.

Requirements

• Knowledge of customer focus principles and ability to leverage customer needs in business decisions.
• Understanding of effective measurement techniques and ability to interpret results for improvement.
• Knowledge of major products and services, including how they are sold and delivered.
• Familiarity with promoting creative, original thinking and applying it to business situations.
• Effective communication skills, including delivering feedback, listening, and making presentations.
• Relationship management techniques and ability to maintain healthy working relationships.
• Knowledge of software product training, including creating and delivering training programs.
• Knowledge of digital marketing processes, techniques, and platforms, including tracking lead generation and conversion rates.

Nice to Have

• Experience with digital marketing activities such as SEO, SEM, social media, and display advertising.
• Ability to assist in vendor contact and selection for digital marketing programs.

Qualifications

• Degree or equivalent experience desired.

Benefits & Perks

• Base salary ranging from $92,880.00 to $148,608.00, based on experience.
• Annual incentive bonus plan.
• Medical, dental, and vision coverage starting day 1.
• Paid time off plan (Vacation, Holiday, Volunteer, etc).
• 401(k) Savings Plan including company match.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSAs).
• Short and long-term disability coverage.
• Life Insurance.
• Parental Leave.
• Employee Assistance Program.
• Voluntary benefits.
• Career development opportunities.
• Work onsite five days a week.