Digital Content Specialist

J.R. Simplot Company

Boise, ID

Full Time

Mid Level

about 2 months ago

Job Description

About the Role

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. The Digital Content Production Specialist will combine technical content management skills and strong customer service practices to support, enable and optimize the user experience across multiple J.R. Simplot Company digital channels. This role is part of the Global Communications & Brand Team, working with colleagues to develop and deploy content across various digital communication channels throughout the Company.

Key Responsibilities

Manage content for enterprise business users using Simpplr intranet content management system (CMS) and related tools/technologies.
Understand project intake, workflow, and relevant interpersonal communications to clarify accuracy and appropriateness of related content.
Serve as a technical Subject Matter Expert in the content management system and related tools/technologies.
Help create and maintain user guides and support training resources for the CMS, including interactions with digital asset management (DAM) systems.
Communicate workflows and project-specific activities to support business user-level familiarization and training efforts.
Distribute content via digital screens and internal email tools across diverse audience segments.
Continuously improve customer service and technical content management processes based on data & insights.

Requirements

3+ years of full-time experience in a technical or digital content management role.
Experience managing content for enterprise business intranet content management systems (CMS) and related tools/technologies.
Strong interpersonal and communication skills and the ability to work well in a team-oriented environment.
Excellent project-management skills and attention to detail.
Strong analytic skills.
Ability to thrive in a fast-paced environment while supporting several parallel projects simultaneously.
Strong customer service mindset and related skills.
Associate's degree (A.A.) or Bachelor's degree (B.A. or B.S.) from a 4-year college or university.
Experience with Adobe Creative Suite preferred.

Nice to Have

Experience with Adobe Creative Suite.

Qualifications

Associate's degree (A.A.) or Bachelor's degree (B.A. or B.S.) from a 4-year college or university.

Working at J.R. Simplot Company

The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.

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