Digital Employee Communications and Content Specialist

About the Role

Key Responsibilities

• Develop impactful content for internal communication campaigns, including announcements, newsletters, leadership updates, and employee stories that align with organizational goals and values.
• Manage digital communication platforms, including intranets, email, and collaboration tools, ensuring functionality, usability, and responsiveness.
• Foster connections among employees by creating campaigns and initiatives that promote collaboration, celebrate achievements, and support a strong sense of community.
• Act as a trusted partner to leadership and departmental teams, providing guidance on internal messaging and ensuring consistency with the company's voice and brand values.
• Analyze and measure the effectiveness of communication efforts through data and employee feedback, using insights to adjust strategies and improve outcomes.
• Stay ahead of communication trends, tools, and best practices, bringing forward-thinking ideas to enhance employee engagement strategies.
• Support crisis communications and sensitive messaging with clarity and professionalism, reinforcing trust within the employee community.

Requirements

• Bachelor's degree in Communications, Marketing, Digital Media, or related field. Equivalent work experience will be considered + 8 years of experience.
• 3-5 years of experience in internal communications, content creation, or a related role, preferably within a medium to large organization.
• Proven expertise in managing digital communication platforms, including intranets, collaboration tools (e.g., Microsoft Teams, SharePoint), and other digital applications.
• Exceptional writing, editing, and storytelling skills with the ability to tailor messaging to different audiences.
• Strong project management and organizational skills, with the ability to balance multiple priorities and meet tight deadlines.
• Experience measuring the success of communication initiatives and utilizing data to drive informed decisions.
• Collaborative mindset and ability to work effectively across teams and geographies.
• Knowledge of best practices in employee engagement and familiarity with digital communication trends.

Nice to Have

• Familiarity with AP style and a passion for clear, consistent communications.
• Familiarity with project management and work flow tools such as SmartSheet, PowerApprove, or similar tools.

Qualifications

• Bachelor's degree in Communications, Marketing, Digital Media, or related field.
• Equivalent work experience considered in lieu of degree.
• 8+ years of experience in relevant roles.

Benefits & Perks

• Health, dental, and vision insurance.
• Health savings accounts.
• A 401(k) savings plan.
• Disability coverage and life and accident insurance.
• Employee assistance program and legal plan.
• Discounts on home, auto, and pet insurance.
• Paid time off, paid holidays, and other leave programs including parental, military, bereavement, and sick leave.
• Participation in company recognition and incentive programs.