Digital Experience Strategist

Arthur J. Gallagher

Rolling Meadows, IL

Full Time

Senior

103k-201k

18 days ago

Job Description

About the Role

As a Digital Experience Content Manager at Gallagher, you will play a crucial role in amplifying the digital presence of our RPS brands and driving user experience across our wholesale insurance and merger partner websites. You will collaborate closely with marketing teams and business stakeholders to offer strategic digital leadership that aligns with business growth objectives and the evolving priorities for RPS and their merger partners. The role involves increasing user engagement and sales leads through website design, content writing, demand generation strategies, and SEO techniques. You will be part of a global team supporting the digital transformation and expansion of Gallagher’s brands, contributing to a culture fueled by shared values and excellence.

Key Responsibilities

Advise sales leaders, marketers, design, and web teams on developing engaging content that drives leads across brands and regions.
Responsible for digital strategy in partnership with sales leaders and marketers on go-to-market strategies for integrating partner content, products, and solutions into RPS brand offerings.
Lead customer-centric and data-driven approaches, leveraging tools to test content and gain insights for user engagement and lead generation.
Stay informed about competitors and identify opportunities based on competitor analysis.
Manage multiple work streams and balance project priorities with global stakeholders.
Supervise day-to-day requests from stakeholders, recommending best practices to promote various forms of content.
Perform peer reviews of content drafts to ensure consistent styles and component use.
Guide a team of near-off-shore resources as business demand grows, including project management.

Requirements

Bachelor's degree and 7 years related experience.
Experience with digital marketing tools such as GA4, Figma, SEMRush, Ceros, Trello, Workfront, and Smartsheets.
Strong presentation, written, and verbal communication skills, with the ability to negotiate cross-functionally.
Experience developing B2B and B2C content for a global audience, including localized content.
Familiarity with digital marketing platforms and content management systems.
Data-driven strategic thinking with hands-on experience using Google Analytics, SEO tools, and competitive analysis.
Excellent organizational skills, ability to manage multiple projects, and a collaborative, curious work style.

Nice to Have

Experience with independent brokers, the E&S market, and employee benefits.
Experience working with M&A transitions.
Experience with agile methodology.

Qualifications

Bachelor's degree.

Benefits & Perks

Medical/dental/vision plans, which start from day one.
Life and accident insurance.
401(K) and Roth options.
Tax-advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Digital mental health services (Talkspace).
Flexible work hours.
Gallagher Thrive program for health and wellbeing.
Charitable matching gift program.
Additional benefits as detailed in the description.

Working at Arthur J. Gallagher

Gallagher promotes a culture fueled by shared values and excellence, emphasizing inclusion and diversity as core parts of their business. The organization is committed to sustainability, supporting communities, and embracing diverse identities, experiences, and talents. Gallagher values a collaborative, flexible, and learning-oriented environment where employees are encouraged to grow and contribute to shared success.

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