Digital Marketing Operations & Project Manager

About the Role

Key Responsibilities

• Own and optimize the centralized digital marketing intake process (Airtable).
• Review and refine incoming project requests for clarity and completeness.
• Manage execution of digital results such as webpage builds, content updates, and dashboards.
• Identify and implement process improvements to improve team efficiency.
• Develop and maintain monthly and quarterly roadmaps aligned with strategic goals.
• Help leadership with long-range planning (3-year perspective).
• Monitor and report progress on critical metrics and central initiatives.
• Curate and distribute a monthly newsletter showcasing wins, launches, and resources.
• Lead planning and execution of Quarterly Business Reviews and All Hands meetings.
• Facilitate knowledge-sharing sessions (e.g., “Student of Marketing” learning series).
• Maintain internal documentation and resource hubs.

Requirements

• Bachelor's degree preferred (Marketing, Communications, Business, or related field) or equivalent experience.
• 5+ years experience in marketing, communications or digital experience.
• 3+ years in project management, marketing operations, or digital production (agency or in-house).
• Proven experience running digital marketing workflows (web, email, analytics, SEO, paid media).
• Strategic problem solver with a preference for taking action and improving processes.
• Excellent communication and customer interaction skills.
• Highly organized, meticulous, and curious.
• Comfortable navigating ambiguity and driving clarity.
• Strong command of Airtable or similar project management tools.
• Basic familiarity with marketing tech stack: CMS, CRM, analytics platforms, tag management, and ad platforms.
• Proficient in Microsoft Office Suite (especially PowerPoint, Outlook, and Teams).
• Experience with global marketing teams or matrixed organizations.
• Familiarity with Agile or Lean methodologies.

Nice to Have

• Experience with digital marketing tools and platforms.
• Knowledge of digital marketing performance monitoring.
• Experience working in a cross-functional team environment.

Qualifications

• Bachelor's degree in marketing, communications, business, or related field (preferred).
• Equivalent experience considered.

Benefits & Perks

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance