Digital Solutions Manager

Institute Of Electrical And Electronics Engineers

Piscataway, NJ

Full Time

Senior

4 days ago

Job Description

About the Role

The Digital Solutions Manager serves as the primary technology lead for the IEEE Signal Processing Society (SPS), overseeing the development, implementation, and optimization of digital tools, platforms, and services. This role works closely with Society leadership, IEEE IT, and vendors to translate business goals into effective digital solutions—ensuring alignment with broader IEEE infrastructure, standards, and best practices. The position is responsible for managing the full digital presence of SPS—including websites, content platforms, and online tools—ensuring high performance, accessibility, usability, and a strong user experience. It also involves evaluating new technologies, identifying process improvements, and supporting data-driven decision-making through analytics. The role reports to the Director of Conferences, Marketing, and Data Analytics and does not manage direct reports.

Key Responsibilities

Develop and maintain a multi-year technology roadmap aligned with SPS goals.
Partner with IEEE IT to evaluate and implement scalable, cost-effective solutions.
Research emerging technologies and assess their fit for SPS needs.
Provide strategic guidance on digital systems, platforms, and integrations.
Oversee and maintain SPS digital platforms, including the main website, SigPort, Resource Center, and event/conference sites.
Ensure platforms meet standards for SEO, accessibility, usability, and performance.
Monitor and improve site functionality, load times, plugin compatibility, and overall user experience.
Collaborate with marketing and content leads to optimize the digital customer journey.
Lead digital and IT-related projects from planning to execution, including requirements gathering, testing, and deployment.
Serve as the liaison between SPS stakeholders and IEEE IT to translate business needs into actionable solutions.
Manage relationships with vendors and digital service providers, ensuring performance, alignment with SLAs, and cost-effectiveness.
Maintain up-to-date documentation for platforms, vendors, access protocols, and SOPs.
Use analytics tools to monitor digital platform usage, identify trends, and inform decisions.
Create dashboards and reports for business leads to assess performance and user engagement.
Recommend and implement improvements to increase customer engagement and marketing conversion.

Requirements

Bachelor's degree or equivalent experience in Information Technology, Computer Science, Business Analytics, or a related field.
7-10 years designing, implementing, and managing digital solutions and IT services.
Proven ability to work across departments and with technical and non-technical stakeholders.
Experience managing digital/web projects, platforms, and vendors.
Familiarity with frameworks such as Agile, Scrum, ITIL, or Six Sigma.
Experience with Drupal, WordPress, and HubSpot preferred.
Individuals currently serving on an IEEE board or committee are not eligible to apply.
Position is not budgeted for employer-sponsored immigration support, including F, J, H, L, or O status.

Nice to Have

Master's or other advanced degree in Information Technology, Computer Science, Business Analytics, or a related field.
Non Clinical/PMP - Project Management Professional certification.
Nursing/CSSBB - Six Sigma Black Belt certification.

Qualifications

Bachelor's degree or equivalent experience in relevant fields.
7-10 years of relevant work experience.

Working at Institute Of Electrical And Electronics Engineers

The job description emphasizes adherence to IEEE policies, equal employment opportunity, and proprietary rights, reflecting a professional and inclusive organizational culture focused on standards, innovation, and integrity.

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