Digital Specialist Fragility, Conflict and Violence

About the Role

Key Responsibilities

• Support analytical work on solutions, policies, and programs that improve connectivity, enhance affordability, expand access to digital services, build digital skills, and create digital/digitally enabled jobs in FCV contexts, including forcibly displaced persons.
• Support the integration of solutions, policies, and programs into WBG-financed projects to enable populations in FCV contexts to access digital services and participate in the digital economy, ensuring an FCV-sensitive approach.
• Contribute to the development and management of awareness and capacity development initiatives on solutions, policies, and programs to responsibly advance digitalization in FCV contexts, including blogs, webinars, and workshops.
• Provide technical expertise on the development and integration of FCV-sensitive digital solutions, policies, and programs into World Bank operations.
• Assess opportunities, risks, and potential unintended consequences of deploying solutions, policies, and programs in FCV settings to ensure interventions do no harm.
• Support analytical studies to document lessons, identify best practices, and develop new approaches to digital solutions in FCV contexts.
• Contribute to the development of knowledge products such as toolkits, blogs, case studies, and policy notes.
• Provide operational support to regional and country teams in tailoring digital solutions to FCV contexts and contribute to project preparation and implementation.
• Contribute to designing and delivering awareness-raising and capacity development initiatives, including workshops, webinars, and staff training.
• Engage with external partners, including UN agencies, NGOs, and private sector actors, to strengthen collaboration and disseminate knowledge on responsible digital use in FCV.
• Work closely with the Lead for the Digital in FCV program, Practice Manager, and global/regional teams to ensure coordination and alignment of digital interventions with broader strategies for FCV.
• Promote gender equality, youth inclusion, and accessibility for displaced and marginalized populations in digital strategies and projects.

Requirements

• Master's degree in public policy, economics, law, or a related relevant field.
• A minimum of 5 years of experience in digital economy or technology policy.
• At least 2 years' experience working on/in countries on the WBG FCS list, including designing, developing, and deploying digitally enabled solutions.
• Proven excellence in stakeholder engagement and diplomatic skills.
• Excellent interpersonal skills, team orientation, and ability to work effectively across institutional boundaries.
• Strong analytical and problem-solving skills, including ability to simplify complex issues and think innovatively about emerging technology.
• Excellent writing and communication skills in English, with a proven track record of delivering technical information clearly to non-technical audiences.
• Ability to work independently and deal sensitively in multi-cultural environments, including significant work experience in developing countries.
• Fluency in English is required; proficiency in French, Portuguese, or Arabic is preferred.

Nice to Have

• Proficiency in French, Portuguese, or Arabic.

Qualifications

• Master's degree in public policy, economics, law or a related relevant field.
• Minimum of 5 years of experience in digital economy or technology policy.
• Experience working on/in countries on the WBG FCS list.

Benefits & Perks

• Comprehensive benefits including a retirement plan, medical, life and disability insurance, paid leave including parental leave, and reasonable accommodations for individuals with disabilities.