Dir - Marketing Operations Consulting

About the Role

Key Responsibilities

• Support commercial leadership with the development and delivery of innovative proposals to grow accounts and capture new business opportunities in line with SGKs global strategic plan.
• Provide targeted consultative support in the delivery of tailored solutions that meet clients' objectives and expectations aimed at maximizing retention and growing market share.
• Collaborate with global consulting leadership, planning and prioritizing work and teams to meet commitments aligned with organizational and client goals.
• Lead cross-functional teams to gather, analyse and interpret complex and sometimes contradictory data.
• Utilize data to solve problems and formulate recommendations for customer centric solutions.
• Develop and maintain product toolkits and quarterly dashboards in collaboration with regional commercial teams.
• Understand the needs of unique audiences and utilize various means to effectively deliver communications tailored to different levels.
• Serve as project manager in onboarding of new, highly complex client business within the regional and global service portfolio.
• Facilitate client account health and sales enablement by providing relevant voice of customer and market insights in collaboration with marketing strategy, marketing operations, sales enablement, and product innovation.
• Apply knowledge of business, economics and marketplace demands to advance organizational goals.
• Plan, direct, and coordinate activities of employees to ensure goals or objectives are accomplished.
• Mentor, coach, train and develop team.

Requirements

• Bachelor's Degree in Marketing, Engineering, Law, or related field.
• Advanced degree (MBA, Master's) preferred.
• Specialized training/certification in relevant subject area (e.g. PMP, Six Sigma, Change Management) desirable.
• 7+ years of related work experience; or equivalent combination of education and experience.
• 5+ years in a leadership role.
• Strong analytical, prioritizing, interpersonal, problem-solving, and presentation skills.
• Ability to use knowledge of the business and the marketplace to advance the organization's objectives.
• Strong knowledge of business models, objectives, financial metrics, etc. used in decision-making.
• Ability to build sound business cases to support initiatives.
• Strong track record of building customer relationships and delivering customer-centric solutions.
• Ability to develop and maintain collaborative relationships with peers and senior client management.
• Strong negotiation skills with the ability to influence at all levels.
• Self-motivated with critical attention to detail, deadlines and reporting.

Nice to Have

• Advanced degree (MBA, Master's) preferred.
• Specialized training/certification in relevant subject area (e.g. PMP, Six Sigma, Change Management) desirable.

Qualifications

• Bachelor's Degree in Marketing, Engineering, Law, or related field.
• Advanced degree (MBA, Master's) preferred.