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Director, Account Management, Global Digital Merchants & Marketplaces (SF)

Mastercard

San Francisco, CA
Full Time
Director
172k-275k
8 days ago

Job Description

About the Role

Join an agile and high-performing team to grow Mastercard's business with a selected set of global digital merchants and marketplaces. This role is pivotal in accelerating our growth in payments and delivering services that improve security, enhance frictionless commerce experiences, and increase customer loyalty while executing Mastercard's strategic product roadmap. Global digital merchants and marketplaces play a key role in the development and commercialization of strategic products, making strong partnerships and close alignment on strategic priorities critical to the success of Mastercard and our clients.

Key Responsibilities

  • Develop and manage a successful sales pipeline of new business initiatives that support Mastercard's strategy and goals.
  • Drive business development opportunities and innovative commercial proposals to deliver increased revenue and market share.
  • Defend and grow revenues through relationship management and commercialization of our product solutions, working with key Mastercard internal stakeholders.
  • Identify business opportunities and needs and appropriately engage in the development of solutions (e.g., bundling and repositioning existing Mastercard assets and products) and commercialize new solutions in partnership with global and regional teams.
  • Broaden relationships with client stakeholders to drive more strategic discussions and entrench the Mastercard brand.
  • Construct deal terms and partnership/commercial agreements with potential partners and successfully negotiate deal terms in line with Mastercard's strategy.
  • Push the organization to act as a global partner of the managed accounts and ensure global alignment on priority activities.

Requirements

  • Self-starter/self-motivated.
  • Proven track record in account management or sales roles within the payments industry.
  • Strategic mindset and strong commercial acumen with the ability to close deals.
  • Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels.
  • Strong understanding of digital commerce trends and the ability to navigate complex regulatory environments.
  • Ability to navigate through large organizations and influence without direct authority.
  • Ability to think outside the box and recognize the value of alternative thinking.
  • Good communicator and influencer with strong negotiation skills.
  • Comfortable in a multi-tasking environment with the ability to give clear direction to team and customers alike.
  • Ability to build and maintain internal relationships with senior management and key stakeholders across the business.

Nice to Have

  • Experience in developing and commercializing strategic products in digital payments.
  • Experience working with global and regional teams in a fast-paced environment.

Qualifications

  • Experience in account management or sales roles within the payments industry.
  • Proven ability to develop strategic partnerships and negotiate deals.
  • Strong understanding of digital commerce trends and regulatory environments.

Benefits & Perks

  • Competitive base salary based on location, experience, and other qualifications.
  • Potential for an annual bonus or commissions depending on the role.
  • Insurance coverage including medical, prescription drug, dental, vision, disability, and life insurance.
  • Flexible spending account and health savings account.
  • Paid leaves including 16 weeks new parent leave, up to 20 paid days bereavement leave, 10 annual paid sick days, and 10 or more annual paid vacation days based on level.
  • 5 personal days and 10 annual paid U.S. observed holidays.
  • 401k with a company match, deferred compensation for eligible roles.
  • Fitness reimbursement or on-site fitness facilities.
  • Eligibility for tuition reimbursement.
  • Gender-inclusive benefits and many more.

Working at Mastercard

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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Job Details

Posted AtJul 17, 2025
Job CategoryAccount Management
Salary172k-275k
Job TypeFull Time
ExperienceDirector

Job Skills

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About Mastercard

Website

mastercard.us

Location

San Francisco, CA

Industry

Financial Transactions Processing, Reserve, and Clearinghouse Activities

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