Director, Content

About the Role

Key Responsibilities

• Own and evolve a content strategy that supports the full customer journey—from awareness through retention and advocacy
• Lead and grow a team of content marketers, writers, and customer reference leads focused on creating content that delivers both value and performance
• Build a scalable content engine that aligns with campaign, brand, product marketing, and growth priorities
• Introduce new content types and formats that reflect how audiences discover and engage with information today, including AI-optimized and multimedia content
• Align closely with partners across marketing, communications, sales, and brand to ensure messaging is consistent and content supports broader go-to-market efforts
• Manage the editorial calendar and prioritization process, ensuring work is high-impact and aligned to business goals
• Establish and maintain content standards for quality, voice, tone, and accessibility across all channels
• Track and report on content performance metrics to inform ongoing strategy and demonstrate impact
• Explore and implement AI tools to support efficiency, scale, and experimentation in content creation
• Drive a culture of clarity, collaboration, and creative problem solving within the content team

Requirements

• 10+ years in content marketing, editorial, or related roles, with experience leading high-performing teams
• Strong writer and editor with a clear, audience-first approach
• Skilled at prioritizing work that drives impact, not just output
• Comfortable collaborating across marketing, communications, product, and sales
• Familiar with AI tools and how they can support content creation and workflows
• Curious, organized, and adaptable in fast-moving environments
• Experience in B2B, SaaS, or multi-product companies is a plus

Nice to Have

• Experience in B2B, SaaS, or multi-product companies

Qualifications

• Educational background is not explicitly specified in the description

Benefits & Perks

• Paid time off
• Enterprise benefits including medical, dental, and vision
• Salary range approximately $175,000 - $210,000 annually