Director, Demand Generation

Cvent

Full Time

Director

24 days ago

Job Description

About the Role

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and approximately 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business. The company is transforming the meetings and events industry through innovative technology that powers human connection. Cvent fosters a culture of intrapreneurship, encouraging employees to think and act like entrepreneurs, embrace risk, and make autonomous decisions. The organization values diverse perspectives and promotes a culture that celebrates differences and shared connections.

Key Responsibilities

Own the customer expansion strategy across Commercial and Enterprise accounts in North America, driving net new booked revenue through cross-sell, upsell, and whitespace engagement.
Build integrated, multi-channel campaigns including digital, email, webinars, and sales-supported outreach that align with customer needs and key business moments.
Identify and prioritize opportunities using tools like 6sense, Salesforce, and product usage signals, focusing on uncovering and engaging new buying centers.
Partner with Sales and Customer Success to align on account plans and campaign execution strategies.
Collaborate with Product Marketing and Vertical Marketing to develop relevant messaging, offers, and content tailored to specific customer segments and industries.
Track and report on key KPIs such as expansion pipeline, sourced revenue, campaign performance, and conversion rates across the funnel.
Continuously test and optimize programs based on performance, feedback, and evolving customer needs.

Requirements

10+ years of B2B marketing experience with a strong background in demand generation, customer marketing, or account-based marketing (ABM).
Experience building revenue-driving programs for existing customers, including cross-sell, upsell, and adoption-focused initiatives.
Proficiency with marketing tools such as Marketo or Eloqua, Salesforce, and ABM/intent platforms like 6sense.
Strong collaboration skills with a proven ability to influence Sales, Customer Success, and Product Marketing partners.
Experience targeting both commercial and enterprise segments, with understanding of complex buying cycles and multi-threaded sales processes.
Analytical mindset with experience using data to drive prioritization and program optimization.
Exceptional project management, communication, and stakeholder alignment skills.
Bachelor's degree required.

Qualifications

Bachelor's degree

Working at Cvent

Cvent's culture emphasizes fostering intrapreneurship, encouraging employees to think and act like entrepreneurs, embrace risk, and make decisions independently. The company values diverse perspectives, celebrates differences, and promotes shared connections within its inclusive environment.

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