Director, Global Marketing Services

About the Role

Key Responsibilities

• Lead strategic initiatives to advance Marketing Services capabilities, with a focus on innovation, scalable solutions, and emerging technology applications in marketing.
• Drive adoption of new capabilities across a global network of teams, ensuring measurable impact for Visa and its clients.
• Develop and maintain Marketing strategy and Advisory resources and best practices for internal and client-facing use.
• Collaborate with senior leadership to identify and shape new service offerings in response to evolving market needs.
• Mentor team members and foster collaboration across global and regional marketing teams.
• Partner with cross-functional teams—including Brand, Digital Experiences, Sponsorships, Insights & Analytics, Finance, and Visa Consulting & Analytics—to deliver seamless execution.
• Support the evaluation and commercialization of new sponsorship and partnership opportunities that maximize business impact.
• Champion best practices and knowledge sharing across the Global Marketing Services community.
• Support high-impact client engagements as needed to reinforce our value proposition.

Requirements

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced degree (e.g., Masters/MBA /JD/MD), or a minimum of 3 years of work experience with a PhD.
• Demonstrated strategic vision and creative thinking, with a track record of challenging the status quo and driving innovation and transformation in complex, ambiguous environments.
• Proven ability to launch, commercialize, and drive adoption of new marketing offerings or initiatives across large, matrixed organizations.
• Strong strategic thinking and analytical skills, including evaluating business opportunities, assessing ROI, and leveraging insights to inform decisions.
• Strong understanding of marketing strategy, creative development, and emerging marketing technologies (including AI).
• Exceptional relationship-building, leadership, and collaboration skills; adept at partnering with diverse, cross-functional stakeholders at all levels and across regions.
• Highly organized, action-oriented, and able to manage multiple complex projects with quick follow-through.
• Executive presence with outstanding communication and presentation skills, including the ability to convey compelling messages to senior leadership.
• Advanced proficiency in Microsoft PowerPoint and Excel required.

Nice to Have

• Experience in card, brand, consumer or sponsorship marketing, as well as consulting, professional services, or client marketing, are a plus but not required.

Qualifications

• Educational qualifications include a Bachelor's Degree, Advanced degree (e.g., Master's, MBA, JD, MD), or PhD with corresponding years of experience.

Benefits & Perks

• Life insurance
• Paid time off
• Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
• Salary range from $169,100 to $220,000 USD per year, potentially including sales incentives, bonuses, and equity.