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Director, Growth Marketing

Credit Karma

Oakland, CA
Full Time
Director
284k-284k
7 days ago

Job Description

About the Role

Credit Karma is a mission-driven company focused on championing financial progress for its more than 140 million members globally. Known for pioneering free credit scores, the company offers a range of financial tools and services, including identity monitoring, credit card applications, insurance, loans, and savings accounts, all for free. With over 1,700 employees across multiple locations worldwide, Credit Karma emphasizes a collaborative, inclusive, and innovative work environment dedicated to long-term growth and diversity.

Key Responsibilities

  • Lead a high-performing team of data-driven growth marketers, empowering them to unlock new growth opportunities across email, push, and in-app marketing channels.
  • Own the marketing strategy and execution that contributes to double-digit business growth for the Personal Loans business.
  • Leverage consumer insights to design and implement robust marketing interventions that engage users effectively at each stage of a personal loan consideration journey.
  • Lead your team in the development and execution of multi-channel campaigns (e.g., email, push, in-app notifications) that achieve measurable business results.
  • Guide your team in their use of segmentation, targeting, credit bureau data, and behavioral signals to build personalized, scalable messaging that deepens customer engagement.
  • Partner with cross-functional teams—including Product, Design, Creative, Engineering, Analytics, Data Science, and Legal—to ensure seamless end-to-end user experiences.
  • Leverage data to evaluate the success of campaigns, report on performance metrics, and uncover insights that drive continuous improvement and innovation.
  • Influence key product decisions to improve conversion and deliver a best-in-class customer experience across all member touchpoints.
  • Monitor market conditions, competitors, and industry innovations to identify new opportunities for growth.

Requirements

  • 8+ years of experience in growth marketing, lifecycle marketing, or CRM leadership roles.
  • At least 3 years managing high-performing teams.
  • Proven ability to drive measurable business outcomes, especially revenue growth, through owned marketing channels.
  • Experience managing channel revenue to meet annual goals and forecasts.
  • Experience optimizing campaigns across email, push, and in-app channels, with a track record of impactful results.
  • Analytical mindset with expertise in A/B testing, data interpretation, and turning insights into marketing strategies.
  • Track record of launching programs that scale 1:1 user personalization.
  • Ability to manage complex, cross-functional initiatives and collaborate with Product, Design, Creative, Engineering, Data Science, and Analytics teams.
  • Excellent written, verbal, and presentation skills for executive communication.

Nice to Have

  • Experience with growth marketing in the financial technology industry.
  • Knowledge of consumer lending, personal loans, or other fintech products.
  • Proficiency in SQL or a similar querying language.
  • Experience collaborating with paid marketing teams.
  • Partnering deeply with data science teams to enhance relevance and personalization.
  • Master's degree or advanced certification in marketing, data analytics, or related fields.

Qualifications

  • Master's degree or advanced certification in marketing, data analytics, or a related field.

Benefits & Perks

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Working at Credit Karma

Credit Karma fosters an intensely collaborative and creative environment with a diverse and inclusive employee culture. The company values long-term professional growth, recognizes contributions of all employees, and supports diversity through Employee Resource Groups. It is committed to protecting personal data and operates in compliance with applicable privacy laws, emphasizing a culture of transparency, inclusivity, and innovation.

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Job Details

Posted AtAug 14, 2025
Job CategoryGrowth Marketing
Salary284k-284k
Job TypeFull Time
ExperienceDirector

Job Skills

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About Credit Karma

Website

creditkarma.com

Location

Oakland, CA

Industry

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