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Director, Growth MarketingNew

Credit Karma

Oakland, CA
Full Time
Director
284k-284k
7 days ago

Job Description

About the Role

Credit Karma is a mission-driven company focused on championing financial progress for over 140 million members globally. Known for pioneering free credit scores, the company offers a range of financial tools and services, including identity monitoring, credit card applications, insurance, loans, and savings accounts. With more than 1,700 employees across multiple locations worldwide, Credit Karma emphasizes a collaborative, inclusive, and innovative work environment dedicated to long-term growth and diversity.

Key Responsibilities

  • Lead a high-performing team of data-driven growth marketers, empowering them to unlock new growth opportunities across email, push, and in-app marketing channels.
  • Own the marketing strategy and execution that contributes to double-digit business growth for the Personal Loans business.
  • Design and implement robust marketing interventions based on consumer insights to engage users at each stage of the personal loan consideration journey.
  • Lead the development and execution of multi-channel campaigns (e.g., email, push, in-app notifications) that achieve measurable business results, continuously testing and optimizing for improved open rates, click-through rates, and funnel efficiency.
  • Guide the team in using segmentation, targeting, credit bureau data, and behavioral signals to build personalized, scalable messaging that deepens customer engagement.
  • Partner with cross-functional teams—including Product, Design, Creative, Engineering, Analytics, Data Science, and Legal—to ensure seamless end-to-end user experiences.
  • Leverage data to evaluate campaign success, report on performance metrics, and identify insights for continuous improvement and innovation.
  • Influence key product decisions to enhance conversion and deliver a best-in-class customer experience across all member touchpoints.
  • Monitor market conditions, competitors, and industry innovations to identify new growth opportunities.

Requirements

  • 8+ years of experience in growth marketing, lifecycle marketing, or CRM leadership roles, with at least 3 years managing high-performing teams.
  • Proven ability to drive measurable business outcomes, especially revenue growth, through owned marketing channels.
  • Experience managing channel revenue to meet annual goals and forecasts.
  • Expertise in optimizing campaigns across email, push, and in-app channels with a track record of impactful results.
  • Analytical mindset with proficiency in A/B testing, data interpretation, and translating insights into marketing strategies.
  • Experience launching programs that scale 1:1 user personalization.
  • Ability to manage complex, cross-functional initiatives and collaborate with Product, Design, Creative, Engineering, Data Science, and Analytics teams.
  • Strategic thinking skills with the ability to balance long-term vision and short-term execution.
  • Excellent written, verbal, and presentation skills for engaging with executive-level partners.
  • High energy, positive attitude, and a solution-oriented mindset.
  • Proven ability to work effectively in matrix organizations.

Nice to Have

  • Experience with growth marketing in the financial technology industry.
  • Knowledge of consumer lending, personal loans, or other fintech products.
  • Proficiency in SQL or similar querying languages for data analysis.
  • Experience collaborating with paid marketing teams.
  • Partnership experience with data science teams to enhance relevance and personalization.
  • Master's degree or advanced certification in marketing, data analytics, or related fields.

Qualifications

  • Master's degree or advanced certification in marketing, data analytics, or a related field.

Benefits & Perks

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Working at Credit Karma

Credit Karma fosters an intensely collaborative and creative environment with a diverse and inclusive employee culture. The company values every voice, celebrates contributions, and supports professional growth through internal Employee Resource Groups. It is committed to diversity, equity, and inclusion, ensuring a respectful workplace that recognizes individual backgrounds and experiences. The organization emphasizes transparency, innovation, and a shared mission to champion financial progress for all.

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Job Details

Posted AtAug 14, 2025
Job CategoryGrowth Marketing
Salary284k-284k
Job TypeFull Time
ExperienceDirector

Job Skills

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About Credit Karma

Website

creditkarma.com

Location

Oakland, CA

Industry

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