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Director of Analytics - MD Live - Hybrid

Cigna

Chicago, IL
Full Time
Director
155k-259k
8 days ago

Job Description

About the Role

MDLIVE is seeking an experienced Director of Analytics to lead the business's analytics, insights, and business intelligence functions. They will contribute to the strategic direction of the organization and help identify, raise awareness, and contribute to solutioning the most impactful opportunities for performance improvement in the business. The Director of Analytics will partner with senior leaders, partner organizations, and clients to align actionable insights and opportunities with operational workflows.

Key Responsibilities

  • Build, lead, and manage the analytics team to deliver high-quality insights and data-driven decisions.
  • Collaborate with business stakeholders to understand their needs and provide actionable insights that align with operational workflows.
  • Design and execute a multi-year enterprise data analytics strategy aligned with MD Live's growth and objectives.
  • Champion the modernization of data infrastructure, enabling scalable and efficient analytics workflows.
  • Build and maintain a comprehensive analytics framework with data governance and development lifecycle to ensure data integrity, accuracy, consistency, compliance, and stakeholder trust.
  • Design and develop enterprise-grade BI dashboards using Tableau features, custom visualizations, and advanced analytics.
  • Partner with business units to identify analytical opportunities, prioritize projects, and translate complex data into meaningful business impact.
  • Manage stakeholder expectations and influence cross-functional teams, aligning priorities across clinical, operational, and executive leadership.
  • Communicate complex data concepts to non-technical audiences.
  • Define and improve standardized and ad-hoc analytics/reporting capabilities.
  • Create a positive, collaborative team environment built on open communication and trust.
  • Set clear goals and KPIs, delegate tasks, and manage project timelines and deliverables.
  • Monitor team performance, provide coaching, and drive continuous improvement.

Requirements

  • HS Diploma or GED required.
  • 8+ years of demonstrated leadership and experience with advanced analytics, business process optimization, consulting, financial analysis, mergers and acquisitions, strategic planning, and provider payment strategy.
  • Relationship management skills at the senior level and ability to build and maintain credible relationships across organizational levels.
  • Experience leading complex teams with knowledge of healthcare systems including medical management, claims, risk & quality, finance, provider networks, and practice operations.
  • Ability to manage and grow a team to achieve departmental goals at a rapid pace.
  • Strong interpersonal and communication skills, with the ability to effectively communicate key messages to executive leaders and stakeholders.
  • Strong verbal and written communication skills, with proven ability to deliver presentations to senior leadership.
  • Expertise in data and analytical skills including modeling, synthesizing information, and deriving key insights to guide strategy and business outcomes.
  • Experience developing analysis, problem-solving skills, and presenting complex concepts effectively.
  • Strong problem-solving skills and a proactive approach to identifying opportunities for improvement.
  • Ability to translate complex data into actionable insights and recommendations.
  • Technical proficiency in SQL, Tableau, Python, and JIRA.
  • Ability to tell stories with data.

Nice to Have

  • Experience working deeply with health plans and provider organizations.
  • Familiarity with a variety of data domains including clinical, administrative, claims, and finance.
  • Experience in or working with health plans and provider organizations.

Qualifications

  • HS Diploma or GED.

Benefits & Perks

  • Annual salary of $155,400 - $259,000 depending on experience and location.
  • Eligibility for an annual bonus and long-term incentive plan.
  • Comprehensive health benefits including medical, vision, dental, and well-being and behavioral health programs starting day one.
  • 401(k) with company match.
  • Company-paid life insurance.
  • Tuition reimbursement.
  • Minimum of 18 days of paid time off per year and paid holidays.

Working at Cigna

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. The company relentlessly innovates to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. They value growth, innovation, and improving lives, fostering a collaborative and inclusive work environment.

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Job Details

Posted AtJun 12, 2025
Job CategoryData Analytics
Salary155k-259k
Job TypeFull Time
Work ModeHybrid
ExperienceDirector

About Cigna

Website

cigna.com

Company Size

10000+ employees

Location

Chicago, IL

Industry

Direct Life, Health, and Medical Insurance Carriers

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