Director of Sales

Four Seasons

Full Time

Director

12 days ago

Job Description

About the Role

The Director of Sales at Four Seasons is responsible for monitoring and motivating the sales team to meet quotas, focusing on sales activities, individual accounts, and group bookings to maximize revenue across all hotel revenue areas. The role involves leading sales strategies, developing marketing plans, and ensuring the hotel’s sales and marketing procedures align with company standards. The position is based at the Four Seasons Resort O'ahu at Ko Olina, a luxury Hawaiian beach resort offering a range of amenities and experiences, and is integral to maintaining the hotel’s reputation for exceptional service and profitability.

Key Responsibilities

Monitor and motivate the sales activities and sales team to ensure all salespersons' quotas are met.
Coordinate sales activities, individual accounts, and group bookings with transient demand to maximize revenue per available room.
Lead and direct the hotel's group and individual room sales activities, developing sales and marketing solutions proactively and creatively.
Assist in the development of the annual marketing plan and ensure projects are executed across all market areas to increase sales and profitability.
Review market analysis, determine client needs, occupancy potential, and desired rates.
Supervise the installation of sales and marketing procedures, ensuring compliance with all company Minimum Operating Standards.
Use and leverage company-provided marketing tools and analyze sales statistics against booked versus consumed business.
Recruit, select, train, guide, and evaluate sales department personnel, conducting performance evaluations and managing supervisory functions.
Negotiate to achieve maximum revenue and profit potential while satisfying client needs.

Requirements

Ability to monitor and motivate a sales team to meet quotas and maximize revenue.
Experience in leading and directing hotel sales activities and developing sales strategies.
Strong skills in developing and executing marketing plans and analyzing market data.
Proven ability to negotiate and achieve revenue and profit goals.
Experience in supervising and training sales personnel.
Knowledge of hotel sales and marketing procedures and standards.
Ability to analyze sales statistics and market trends.
Excellent leadership, communication, and interpersonal skills.

Nice to Have

Experience working in luxury hospitality environments.
Familiarity with the Hawaiian resort market.
Knowledge of hotel revenue management systems.

Qualifications

Experience in hotel sales leadership roles
Proven track record of achieving sales and revenue targets

Benefits & Perks

Quality Medical, Dental and Vision Insurance Plans
401k Retirement Plan
Complimentary stays at other Four Seasons properties
Free meals on duty
Free uniforms and uniform care

Working at Four Seasons

Four Seasons fosters a culture of excellence, motivation, and pride in work well done. The company emphasizes a supportive environment where attitude counts as much as skill, with a focus on training motivated individuals and creating an environment where they can flourish. The organization values genuine service, connection, and a commitment to delivering extraordinary guest experiences, supported by a world-class employee experience and company culture.

Apply Now