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Director Sales & Marketing

Highgate Hotels

Milpitas, CA
Full Time
Director
110k-119k
11 days ago

Job Description

About the Role

The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to ensure budgeted revenues are met or exceeded. The role involves developing and implementing marketing communications plans to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. This position is based at the property and is not remote.

Key Responsibilities

  • Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering.
  • Assesses & reacts to market trends, market share & the competitive hotel environment.
  • Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives.
  • Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization.
  • Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting.
  • Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance.
  • Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply.
  • Understand GEO source & develop a plan to penetrate the primary markets.
  • Develop/implement key segment strategy & manage key accounts (both existing & target).
  • Design effective sales deployment schemes & market assignments.
  • Develop sales goals designed to achieve budget & market share targets.
  • Manage group pace measurement and set sales production goals.
  • Manage sales activity & travel schedule.

Requirements

  • Bachelor's degree preferred in Marketing.
  • At least 3 years' experience as a sales leader, with prior hotel sales experience.
  • Experience dealing with/communicating with ownership groups and asset management.
  • Proficient in managing/using sales automation (DELPHI) & PMS systems.
  • Experience working collaboratively with revenue management.
  • Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each.
  • Excellent communication and presentation skills.
  • Strong interpersonal skills and ability to work in a team environment.
  • Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude.
  • Proficient in MS Office including Word, Excel, and Power Point.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.

Nice to Have

  • None explicitly specified in the description.

Qualifications

  • Bachelor's degree preferred in Marketing.

Benefits & Perks

  • Salary range of USD $110,000.00 to $119,000.00 per year.

Working at Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. The company is a trusted partner for top ownership groups and major hotel brands, with a focus on developing bespoke hotel brands and utilizing industry-leading proprietary revenue management tools. Highgate maintains corporate offices in London, York, Dallas, and Seattle, and has a rapidly expanding presence in Europe, Latin America, and the Caribbean.

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Job Details

Posted AtJul 15, 2025
Job CategoryMarketing
Salary110k-119k
Job TypeFull Time
Work ModeOnsite
ExperienceDirector

Job Skills

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About Highgate Hotels

Website

highgatecareers.com

Location

Milpitas, CA

Industry

Office Administrative Services

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