Director, TMS Production

Xometry

Los Angeles, CA

Full Time

Director

130k-168k

13 days ago

Job Description

About the Role

Xometry is seeking a strategic, solutions-oriented Director of Thomas Marketing Services (TMS) Production to lead and oversee the execution of digital marketing strategies across a portfolio of client accounts. The role involves managing a multidisciplinary team to deliver high-quality, timely, and effective marketing solutions, including paid and organic strategies, social media campaigns, creative design work, and automation solutions. The Director will serve as a bridge between strategic planning and execution, ensuring operational efficiency and client satisfaction within a collaborative and innovative environment.

Key Responsibilities

Lead, mentor, and develop a team of specialists across automation, social, design, and search.
Manage resource allocation, workload balancing, and capacity planning to ensure on-time and on-budget delivery.
Foster a culture of collaboration, accountability, and continuous improvement.
Work with and support vendor interactions as needed for outsourced content execution.
Own the end-to-end production pipeline for digital marketing deliverables—from planning through execution and optimization.
Implement and refine workflows and processes to maximize efficiency, transparency, and quality.
Ensure deliverables meet strategic objectives, brand standards, and technical requirements.
Partner with strategy and client services teams to align production output with client goals and KPIs.
Translate strategic marketing plans into actionable production roadmaps.
Act as the escalation point for production-related issues and lead resolution efforts.
Join sales or client calls as needed as the face of the TMS organization.
Monitor project performance, timelines, and budgets using project management tools.
Identify areas for improvement and drive innovation in production methods and tools.
Work with leadership and strategy to identify opportunities to improve product offering and execution, especially in more efficient and quicker timelines.
Test and assess alternative product offerings to ensure quality and determine the best solutions.

Requirements

8-10 years of experience in digital marketing, including 3+ years in a senior production or operations role.
Proven experience managing multidisciplinary teams or projects.
Strong understanding of digital marketing strategies and platforms (e.g., HubSpot, Google Ads, Meta, SEO tools).
Excellent leadership, communication, and organizational skills.
Experience working with project management and workflow systems (e.g., Asana, Airtable).

Nice to Have

Agency experience is a plus.

Qualifications

Experience managing multidisciplinary teams or projects.
Proven experience in digital marketing and production roles.

Working at Xometry

Xometry values strategic, solutions-oriented leadership and fosters a culture of collaboration, accountability, and continuous improvement. The company emphasizes operational efficiency, innovation, and delivering high-quality marketing solutions to clients.

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