District Manager

Alsco

Spartanburg, SC

Full Time

Senior

60k-65k

30 days ago

Job Description

About the Role

The District Manager at Alsco Uniforms is responsible for managing a district of routes to meet or exceed service goals. The role involves developing and motivating a highly productive team, ensuring outstanding customer service, maintaining company policies and safety standards, and overseeing route organization and growth. The position reports to the Service Manager and may include managing a service center if it has more than 7 routes. Alsco Uniforms has a long history dating back to 1889, serving over 350,000 customers across 13 countries, and emphasizes customer satisfaction, employee development, and a diverse, inclusive work environment.

Key Responsibilities

Develop and motivate a district team through training, meetings, route rides, and fostering a positive work environment.
Ensure customer loyalty and outstanding service through customer visits, audits, problem solving, and open communication.
Ensure all company policies and procedures, including safety and Service SOP, are followed within the district.
Manage retention and growth by soliciting new customers, up-selling/cross-selling, and monitoring competitive activity.
Oversee promotions, contests, and maintain excellent customer relationships.
Communicate changes and policies to the district, oversee route organization, and project a professional image.
Work cooperatively with other departments and perform general route responsibilities when necessary.
Safely operate delivery vehicles following laws and company policies.
Perform tasks as directed by supervision, including supporting other service personnel.

Requirements

Have and maintain a valid Driver's License with a clean driving record, free of chargeable accidents and violations.
Be 21 years or older.
Demonstrate excellent customer service and route sales skills.
Possess excellent verbal and written communication skills in English.
Follow directions accurately and manage time effectively.
Recognize colors, sizes, and types of products, and perform basic counting and arithmetic.
High School graduation or equivalent experience.
Qualified to hold a driver's license.
Frequently travel within the branch area.
Operate vehicles on public roads and work in various indoor and outdoor environments.

Nice to Have

Experience in customer service and route sales.
Ability to work in diverse environments and support team members as required.

Qualifications

High School diploma or equivalent
Valid driver's license

Benefits & Perks

Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement and Learning & Development Opportunities
Inclusive and Diverse Team Environment

Working at Alsco

Alsco Uniforms values its employees as the heart and soul of the company, emphasizing continuous improvement, strong customer service, diversity, and career development. The company fosters a positive, inclusive work environment and encourages growth within its team of diverse individuals.

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