Email Deliverability Specialist

About the Role

Key Responsibilities

• Monitor and analyze email deliverability metrics, such as bounce rates, open rates, and spam complaints.
• Implement best practices for email authentication, including SPF, DKIM, and DMARC.
• Identify and resolve deliverability issues that may arise from content, sending frequency, or list quality.
• Collaborate with customers to optimize email templates and content for better deliverability.
• Manage email sender reputation to maintain a positive relationship with ISPs.
• Stay up-to-date with industry trends, email regulations, and changes in provider policies.
• Work with ESPs and delivery vendors to troubleshoot and improve deliverability.
• Provide recommendations and guidance to improve overall email marketing performance.

Requirements

• Strong knowledge of email authentication protocols, such as SPF, DKIM, and DMARC.
• Proficiency in email deliverability tools and platforms.
• Ability to analyze and interpret email deliverability data to make informed decisions.
• Understanding of email marketing best practices and strategies.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Problem-solving abilities to identify and address deliverability issues effectively.
• Familiarity with email compliance regulations and anti-spam laws.
• Analytical mindset to identify trends and patterns in email deliverability metrics.

Nice to Have

• Experience with email marketing platforms and tools.
• Knowledge of email regulations and compliance standards.

Benefits & Perks

• Base Salary + Cache Rewards.
• Work from anywhere in the world.
• Loose vacation policy.
• Flexible work hours.