Enterprise Account Portfolio Manager

About the Role

Key Responsibilities

• Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
• Travel domestically and internationally, ranging from 35% to 75% of the time based on client and company needs.
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews.
• Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity.
• Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance.
• Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management.
• Develop strategies to achieve all financial targets.
• Collaborate with sales, marketing, and field leadership to lead contract renewal or rebid processes.

Requirements

• Must possess one or more of the following: Bachelor's degree in Criminal Justice, Business or a related field with at least three (3) years of management experience in a high-workforce environment or service industry.
• Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry.
• High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry.
• Minimum of two (2) years of account management experience driving customer solutions.
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen.
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results.
• Ability to collaborate across multiple branches and support departments to support client satisfaction.
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business.
• Proficiency in web-based applications and computer systems, including Microsoft Office and Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
• Ability to travel 35% to 75% of the time based on client and company's needs.

Nice to Have

• Military veteran, law enforcement, or contract or proprietary security services experience.

Qualifications

• Management experience in a high-volume workforce environment or service industry as specified in the requirements.
• Experience in account management and driving operational and financial metrics.

Benefits & Perks

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company's 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus.
• Auto allowance.