Entry Level Account Manager - McAllen, TX

About the Role

Key Responsibilities

• Grow client base revenues by presenting new test information, upselling, and seeking out new sources of revenue from existing clients.
• Establish positive long-term client relations.
• Educate and train clients, research problems, and coordinate solutions between the laboratory and clients.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in developing and implementing client retention strategies.
• Monitor, evaluate, and report on client satisfaction levels and recommend corrective actions as needed.
• Maintain knowledge of competitors and their presence in the assigned territory.

Requirements

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and attention to detail.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Sound judgment and decision-making ability.
• Computer proficiency in MS Office, Excel, email, and internet functions.
• Knowledge of laboratory testing and competing products.
• Ability to travel within the coverage area and occasionally nationwide.
• Medical Assistant certification or Associate Degree; Bachelor's degree preferred.

Nice to Have

• Knowledge of laboratory testing and competing products.
• Bachelor's degree in a related field.

Qualifications

• Medical Assistant certification or Associate Degree, BA/BS preferred.

Benefits & Perks

• Competitive Salary
• Company Car
• Medical, Dental & Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Dependent Care Flex Spending Account
• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
• Identity Theft Protection
• 401(k) Plan
• Paid Vacation & Holiday