Event Sales Manager

About the Role

Key Responsibilities

• Proactively identify and pursue new catering and event sales opportunities.
• Develop and maintain relationships with corporate clients and event organizers.
• Meet and exceed sales targets through effective lead generation, prospecting, and closing deals.
• Collaborate with clients to understand their event needs and preferences.
• Work closely with the hotel's banquet teams to create customized event proposals.
• Ensure seamless coordination and execution of events, including setup, catering, and logistical details.
• Plan, organize, and execute all group and catering events.
• Collaborate with the culinary team to create customized menus and ensure high-quality food presentation.
• Coordinate logistics for events, including staffing, equipment rentals, and transportation.
• Oversee the execution of events to ensure seamless operations and customer satisfaction.
• Proactively sell/upsell catering and venue space while servicing events as needed.
• Schedule and conduct site visits and tastings as needed.
• Ensure timely and proper turnover to operations for seamless service delivery.
• Identify and resolve operational challenges in collaboration with staff and clients.
• Maintain thorough knowledge of products, competition, and business objectives.
• Generate clear and accurate SOEs and room diagrams for operations teams.
• Conduct pre-event inspections to ensure alignment with client requirements and standards.
• Review client billing and payments.
• Lead BEO meetings and pre/post-event briefings for all B/C events.
• Oversee the preparation, presentation, and service of food and beverage to maintain high standards.

Requirements

• 2+ years of hotel sales experience, preferably with knowledge of the market.
• Experience in a hotel or related field preferred.
• High School diploma or equivalent required.
• Skilled in Windows, company-approved spreadsheets, and word processing.
• Must be able to effectively communicate both verbally and in writing with all levels of employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to handle problems proactively, including anticipating, preventing, and solving issues.
• Must be able to understand and evaluate complex information from various sources.
• Must be able to maintain confidentiality of information.
• Ability to exert up to 20 pounds of force occasionally and up to 10 pounds frequently.
• Must be attentive, friendly, courteous, and service-oriented in interactions.
• Ability to work long hours sometimes required.
• High standards of personal appearance and grooming, including wearing nametags.
• Ability to participate in hotel required meetings, trainings, and MOD coverage.

Nice to Have

• Advanced knowledge of sales and hospitality principles.
• Exceptional communication skills to influence and persuade clients.

Qualifications

• High School diploma or equivalent.