Experience Design Vice President

About the Role

Key Responsibilities

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels.
• Lead the UX design process for multiple projects including the creation of wireframes, UI designs, and interactive prototypes with our design system.
• Receive and provide constructive feedback and innovative ideas within your team.
• Collaborate with UX Researchers for journey maps, personas, and usability testing.
• Partner with product and development teams to launch solutions that balance business, user, and technical priorities.
• Distinguish between feature requests and design improvements from user goals and objectives.
• Present your designs with expertise and rationale while advocating for end users and evangelize UX benefits to product teams and mentor other more junior designers.

Requirements

• 5+ years of experience or equivalent expertise in user experience design or a related UX discipline within the digital product space.
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making.
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.
• Demonstrated experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences.
• Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite).

Nice to Have

• Design leadership or managerial experience.
• Experience with Figma.
• Experience with HTML, CSS, JavaScript, and/or React.
• Experience with Data Visualization.