Field Sales Manager

About the Role

Key Responsibilities

• Manages and coaches a team of sales representatives.
• Conducts effective one-on-one sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps.
• Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90-day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed.
• Addresses any skill deficiencies of sales representatives by developing customized coaching plans, tracking progress, and recording improvement against them.
• Pre-plans prior to the beginning of each sales period by holding a one-on-one meeting with each representative, strategizing on how best to achieve goals and objectives, and helping representatives define target accounts.
• Participates in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage onboarding.
• Maintains relationships with key accounts, identifies account opportunities, performs customer business reviews, develops opening orders with new accounts, sells-in products to stores, manages open territories, and resolves customer complaints.
• Manages supplier surveys by planning routes, pre-surveying accounts, conducting surveys with suppliers, recapping surveys, and scheduling sales representatives as needed.
• Coordinates supplier ride-alongs by collaborating with Business Managers in scheduling sales representatives.
• Resolves customer issues by following administrative processes and company policies, escalating issues to management as appropriate.
• Performs other duties as assigned by the supervisor.

Requirements

• Bachelor's degree in a related field and/or equivalent training and work experience.
• Minimum of 5 years of related experience in sales.
• Proficient in MS Office and other computer programs including presentation software.
• Results-oriented professional with strong verbal and written communication skills, diplomacy, discretion, and customer service skills.
• Ability to multi-task, work independently and within a team, pay attention to detail, and meet deadlines.
• Analytic and reporting skills.
• Sound judgment and problem-solving skills.
• Ability to work in a fast-paced, high-volume, team environment.
• Valid driver's license.

Nice to Have

• Ability to hold a Solicitor's Permit.
• Understanding of Wine and Spirits.

Qualifications

• Physical requirements include standing, sitting, talking, hearing, and using hands and fingers to operate a computer and telephone.