FLEX Senior UX Designer

About the Role

Key Responsibilities

• Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design
• Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
• Provides subject matter expertise on Marriott's hotel ecosystem to help ensure a seamless user experience throughout digital products
• References Marriott design systems for appropriate patterns, components, and styles during user experience design work; attends office hours for feedback and follows procedures to propose new elements when necessary
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Uses software including: Figma, Fig Jam, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint
• Keeps skills up to date on industry trends and applies new knowledge by identifying strategic opportunities for competitive advantages
• Clearly present your work citing industry best practices, qual and quant data to support your decisions
• Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints
• Collaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work
• Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
• Consistently meets deadlines once agreed upon
• Reports impediments to completing work and meeting deadlines
• Proactively communicates project status updates to manager
• Successfully manages multiple assignments at once
• Accepts critique and critiques work of others in a helpful and professional manner
• Communicates in a timely and appropriate manner with teammates
• Works independently with minimal supervision, but knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to answer questions
• Presents work with clarity and confidence; explains complex matters so that others can understand them
• Performs other reasonable duties as assigned by manager

Requirements

• 5 years of relevant experience in digital product design, experience in TV apps or streaming media platforms is a plus
• 4-year undergraduate degree, with bachelor's degree in relevant discipline, or equivalent work experience
• Experience in user-centric design, and in developing scalable design systems
• Strong understanding of visual design principles
• Proficient in general usability and transactional design best practices
• Experience with major, large-scale global digital apps, websites, or other digital products
• Proven experience delivering concepts, user journeys, information architecture analysis, and high-fidelity prototypes
• Familiarity with interpreting and applying branding and brand concepts
• Experience with software including: Figma, Fig Jam, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint
• Strong presentation and communication skills, with ability to defend design decisions
• Ability to continuously iterate on designs based on feedback and usability testing

Nice to Have

• Understanding of TV apps, over-the-counter (OTT) and streaming media platforms to help shape the experience on Smart TVs
• Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry
• Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling
• Experience with Agile / SAFE development methodologies

Benefits & Perks

• Pay range of $52.06 to $80.96 per hour
• Coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts
• Hybrid work environment for candidates within a commuting distance to Bethesda, MD