Front of House Operational Marketing Manager

About the Role

Key Responsibilities

• Work alongside the leadership team to ensure smooth day-to-day operations in a fast-paced environment.
• Maintain high standards in food quality, guest experience, and team performance.
• Provide leadership on operational processes and drive efficiency across the restaurant.
• Lead and organize digital spirit nights, in-store events, and off-site marketing efforts to engage with the local community.
• Manage and execute the giving strategy, including donations and community partnerships.
• Develop and execute marketing strategies that promote Chick-fil-A Colonial Plaza's brand and foster positive community relationships.
• Coordinate promotional campaigns, ensuring alignment with Chick-fil-A's values and standards.
• Manage social media platforms, creating engaging content and driving digital marketing efforts to increase brand visibility and guest engagement.
• Track and measure the success of marketing efforts, providing insights and adjustments as needed.

Requirements

• Availability to work a flexible schedule, including evenings and weekends as needed for events.
• Physical ability to lift and carry up to 50 lbs.
• Must have prior Chick-fil-A experience in an operational leadership role.
• Proven success in an operational role at Chick-fil-A with a deep understanding of its values and standards.
• Knowledge of marketing strategies, event planning, and social media management.
• Ability to manage day-to-day operations while balancing marketing responsibilities.
• Strong communication and organizational skills.
• Creativity and initiative in developing campaigns and events.

Nice to Have

• Experience in social media management and digital marketing.
• Experience in event planning and community engagement.

Qualifications

• No formal education required.

Benefits & Perks

• Competitive pay, based on experience and performance.
• Leadership development and career growth opportunities.
• Employee meal benefits and 401(k) matching.
• Paid training.
• Mileage reimbursement.
• Flexible schedule.
• Scholarship opportunities.