Global Jordan Sports Marketing - Service Specialist, Basketball (NBA/WNBA/Grassroots)

About the Role

Key Responsibilities

• Serve as the primary point of contact for Jordan Sports Marketing Representatives and external partners to fulfill all athlete product needs.
• Deliver personalized service for Basketball (NBA/WNBA/Grassroots) addressing on- and off-court requirements.
• Partner with the Athlete Experience Lead to support key moments in the athlete journey, including product seeding and integration.
• Provide white-glove styling and product curation for athletes during high-visibility events such as the NBA / WNBA All-Star and Jordan Brand Classic.
• Manage product orders, inventory, and distribution to ensure alignment with Jordan business strategies and athlete needs.
• Set up and maintain all new accounts within Nike systems, including Aravo and Locker, ensuring accurate data management.
• Track inventory and forecast product needs by analyzing trends.
• Coordinate logistics and contractual obligations between Nike and professional athletes & teams.
• Assist internally with communicating team needs, feedback, and service specifics.
• Collaborate with cross-functional partners to deliver on athlete and brand moments, proactively resolving challenges.

Requirements

• Bachelor's degree in Business, Sports Marketing or related field, or suitable combination of education, experience, and training.
• 3+ years' successful experience in Sports Marketing, talent/production management, or account/project management.
• Strong verbal and written communication skills, including meeting facilitation and presentations using PowerPoint, Excel, MS Office, and Mac Keynote.
• Proficiency in SAP is critical.
• Understanding of Jordan Brand products, apparel development, and the sports and fitness industry.
• Ability to handle high-profile communication and contractual obligations.
• Experience managing budgets and product allotments.
• Ability to collaborate with diverse partners including product engineers, finance, operations, and marketing.
• Strong attention to detail and organizational skills.
• Passion and interest in professional sports.
• Ability to travel up to 25% of the time.

Nice to Have

• Experience with Nike systems and products.
• Experience in high-visibility event management such as NBA/WNBA All-Star.
• Experience in styling and product curation for athletes.

Qualifications

• Bachelor's degree in Business, Sports Marketing or related field.

Benefits & Perks

• Not explicitly specified in the description.