Global Jordan Sports Marketing - Service Specialist, Cleated

About the Role

Key Responsibilities

• Lead end-to-end contractual obligations with assigned partners, including financial tracking and ensuring contractual agreements are satisfied.
• Serve as the primary point of contact for Jordan Sports Marketing Representatives and external partners to fulfill athlete product needs.
• Deliver personalized athlete service for NFL, MLB, Golf, and Specialty athletes, supporting key moments in their journey.
• Manage product and inventory for high-visibility events such as the Super Bowl, Pro Bowl, MLB All-Star, and MLB Summit, including styling and product curation.
• Set up and maintain all new accounts within Nike systems, ensuring accurate data management and timely updates.
• Track inventory and analyze trends to inform strategic product buys and forecast needs.
• Maintain organized product storage areas to enable seamless access and delivery.
• Collaborate with cross-functional partners to deliver athlete and brand moments, proactively identifying service opportunities and resolving challenges efficiently.
• Represent the Jordan brand with a service-first attitude, embodying excellence and contributing to a team culture of greatness.

Requirements

• Bachelor's degree in business, Sports Marketing, or a related field, or suitable combination of education, experience, and training.
• 3+ years of successful experience in Sports Marketing, talent/production management, or account/project management.
• Strong verbal and written communication skills, including meeting facilitation and presentation experience with PowerPoint, Excel, and Mac Keynote.
• Proficiency in SAP is critical.
• Understanding of Jordan Brand products, apparel development, and the sports/fitness industry.
• Ability to handle high-profile communication and contractual obligations.
• Demonstrated ability to manage budgets and product allotments effectively.
• Ability to collaborate with diverse partners including product engineers, finance, operations, and marketing teams.
• Strong attention to detail and organizational skills.
• Passion and interest in professional sports.
• Willingness to travel up to 25% of the time.

Nice to Have

• Experience with Nike systems and products.
• Experience with Aravo and Locker systems.
• Previous work supporting athlete services or high-profile events.

Qualifications

• Bachelor's degree in business, Sports Marketing, or related field, or equivalent experience.

Benefits & Perks

• Not specified in the description.