GROUP SALES MANAGER - HYBRID

Hyatt

Chicago, IL

Full Time

Mid Level

64k-90k

6 days ago

Job Description

About the Role

Hyatt Regency McCormick Place is a premier property located in Chicago's vibrant South Loop, directly connected to the largest convention center in North America. The hotel features 1,258 guest rooms (undergoing an $85M transformation starting December 2025), 60,000 sq. ft. of newly renovated event space, three on-site restaurants, and exclusive access to sell meeting space at McCormick Place through the Hyatt sales agreement. Hyatt is a global hospitality leader committed to creating authentic and meaningful experiences, with a culture built on care, empathy, inclusion, and respect. The company offers diverse brand portfolios and supports personal and professional growth through mentorship, education, and internal mobility. The role of Group Sales Manager involves managing a designated market segment, focusing on corporate and association groups, and contributing to Hyatt's evolving hospitality experience.

Key Responsibilities

Manage and grow group business within your assigned market segment.
Sell guest rooms, meeting space, and other Hyatt services.
Conduct client site inspections and sales presentations.
Prepare compelling proposals and maintain well-organized documentation.
Coordinate customer service needs in collaboration with Sales, Events, and Catering teams.
Utilize Hyatt sales systems effectively and uphold high service standards.
Participate in sales meetings and may lead team initiatives.
Partner closely with a dedicated Sales Coordinator and support staff.

Requirements

Minimum 2 years of hotel sales experience.
Strong verbal and written communication skills.
Proficiency in computer systems and sales technology platforms.
A proactive, collaborative spirit and a genuine desire to exceed client expectations.
Training in selling, negotiating, or business writing is a plus.

Nice to Have

Training in selling, negotiating, or business writing.

Qualifications

At least 2 years of hotel sales experience.
Strong communication skills.
Proficiency in sales technology platforms.

Benefits & Perks

Health benefits starting 30 days after hire.
401(k) with company match (eligible at 30 days).
12 free room nights at Hyatt hotels worldwide after 90 days.
Discounted room rates at 1,000+ Hyatt properties.
Education assistance & tuition reimbursement.
Complimentary employee parking, hotel gym access, and meals in the colleague cafeteria.
Generous Paid Time Off including vacation, holidays, and sick leave.
Annual performance-based salary increases.
A supportive, collaborative environment built on inclusion and care.

Working at Hyatt

Our culture is built on care. We believe in a culture of empathy, inclusion, and respect—where your unique story and voice are celebrated. Hyatt supports your development through mentorship, education assistance, and internal mobility. We foster a culture of warmth, empathy, and respect that results in genuine connections and inclusive environments. We empower our colleagues to turn trips into journeys, encounters into experiences, and jobs into careers, emphasizing that hospitality is more than just a job—it's a career for people who care.

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