HDx Account Manager

About the Role

Key Responsibilities

• Sales of Cancer Diagnostic Products, including Genomics and Pathology automated workflow solutions into the Anatomic Pathology/Clinical Marketplace.
• Promotes Agilent Pathology/Genomics products and identifies potential sales opportunities to achieve the sales plan.
• Develops and implements strategies to maintain and/or expand sales within an assigned territory.
• Collaborates with service, applications, sales, and marketing specialists to support customer needs.
• Prepares account plans to identify customer needs and opportunities for short, mid, and long-term growth.
• Forecasts product demand within the territory and provides reports on sales activity and budget.
• Manages financial proposals, territory management, and sales forecasting.
• Contacts customers regularly in-person and virtually to maintain relationships, advise on new products, and gather feedback.
• Calls on stakeholders including Pathologists, Administrators, Technicians, Purchasing Agents, and Managers in clinical labs and hospitals.
• Ensures post-implementation support from sales, applications, service, and training departments.
• Serves as a point of escalation for customer issues and expedites resolution of problems or complaints.
• Prepares and delivers technical/product presentations and demonstrations.
• Participates in trade shows and shares product information.
• Provides feedback to marketing and engineering teams for product improvements.
• Shares customer insights throughout all product lifecycle phases.
• Prepares and presents Business Review Analysis to top customers bi-annually.
• Achieves assigned Key Performance Indicators and maintains industry compliance.
• Travel approximately 75-80% within the territory, including working at customer facilities with varying conditions.

Requirements

• Bachelor's degree in Life Sciences or Medical Technologist certification and/or equivalent experience.
• At least 4+ years of direct sales experience selling medical devices or related products and services.
• Experience calling on Reference Labs, Medical Centers, Pathologists, or related providers is highly desirable.
• Working knowledge of Genomics and Next Generation Sequencing workflows is a plus.
• Proficiency in PowerPoint, Excel, MS Teams, and navigating CRM tools and enterprise software.
• Ability to work independently with good judgment, maintain a strong work ethic, and focus in the field.
• Highly organized with the ability to handle large customers and multiple sales points.
• Strong interpersonal and communication skills to engage with diverse stakeholders.

Nice to Have

• Experience with Genomics and Next Gen Sequencing workflows.
• Experience calling on Reference Labs, Medical Centers, Pathologists, or related providers.

Qualifications

• Bachelor's degree in Life Sciences or Medical Technologist certification.

Benefits & Perks

• Full-time position with a weekly schedule, including remote work options.
• Salary range of $147,675 - $246,125 per year plus bonus, stock, and benefits.
• Eligibility for a company car or reimbursement for personal vehicle usage.
• Travel reimbursement and incentives related to sales performance.
• Industry compliance and support for diversity and workplace accessibility.