Head of Communications- Strategy, Digital & Innovation, and Enterprise Payments

About the Role

Key Responsibilities

• Provide communications support to the Operating Committee member leading SDI and Enterprise Payments, offering guidance for executive thought leadership and corporate communications.
• Develop the overall corporate communications strategy and content delivery to advance SDI and Enterprise Payments priorities through internal channels and targeted communications channels.
• Partner with SDI leadership and the Head of Marketing, GPL, to understand the team's customer value proposition and narrative, developing corporate communications that align and support strategic messaging.
• Develop and oversee key media and reporter relationships to promote external storytelling and thought leadership.
• Lead a small team of communicators to execute on plans and communications routines.
• Forge strong relationships with the Enterprise Brand Strategy team, and the marketing and brand teams of Enterprise Payments, Corporate & Investment Banking, and Commercial Banking to understand the broader enterprise brand strategy, and ensure alignment of corporate communications.
• Collaborate with other heads of Communications for lines of business and corporate functions, as well as other leadership in Public Affairs, to achieve a 'One PA' approach to projects and investments that support Wells Fargo.

Requirements

• 8+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through work experience, training, military experience, or education.
• 4+ years of management experience.
• Excellent communication, presentation, and interpersonal skills with the ability to engage and influence a wide range of audiences at multiple levels within the organization.
• Ability to be flexible and adjust plans quickly to meet changing business needs.
• Strong relationship-building skills and ability to collaborate and influence across lines of business at multiple levels.
• Experience working with media, including high-profile publications, reporters, and news outlets.

Nice to Have

• Advanced level skills in communications and brand management.
• Experience developing and leading a communications strategy for a large, heavily matrixed organization.
• Financial Institution experience, payments and Treasury experience, or global business experience.
• Experience in developing and executing communications that cover a full ecosystem, including email, internal and external web assets, social media, and traditional media.
• Understanding of Business-to-Business and consumer marketing, branding, and communication strategies.
• Strong track record of leading and developing high-performing teams.
• Enthusiasm and strong relationship-building skills; ability to influence across lines of business at multiple levels.
• Experience working with high-profile media, publications, and reporters.

Qualifications

• Bachelor's degree in communications, public relations, digital marketing, business administration, or a related field.

Benefits & Perks

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement