Hotel Sales Manager

The Hotel Sales Manager will be responsible for soliciting and developing group account leads for The Blackwell Inn and Pfahl Conference Center; possesses excellent communication skills; aggressively solicits new business and exceeds established goals for the market segment as designated by the Director of Sales; actively participates in strategies to ensure closing on each business opportunity to maximize revenue; ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with hotel standards; manages accounts to achieve guest satisfaction; achieves and/or exceeds all revenue goals by soliciting past and new business; generates sales plans and strategies to meet and/or exceed revenue goals; captures a higher percentage of the current market share; represents the property with prospective customers, conducting property tours and consulting with coordinators regarding detailed arrangements; responds to leads in an efficient and expeditious manner; communicates effectively with external and internal clients in a friendly, positive manner with confidence; meets/exceeds client needs and resolves client issues, even through challenging situations; manages multiple projects simultaneously and meets deadlines; works well under pressure, is flexible and organized with attention to detail; acts as a team player with a positive attitude; possesses excellent time management, prospecting and negotiating skills; self-motivates, is creative and energetic; possesses proficient computer skills including Microsoft products, operates Amadeus/Delphi sales system, and has knowledge of OPERA PMS. The position requires a flexible schedule with some evening and weekend hours due to the 24/7 operation of The Blackwell Inn.