Implementation Project Manager - Remote Nationwide

About the Role

Key Responsibilities

• Manage the entire client on-boarding project for implementation, main contact for the client
• Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms
• Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
• Coordinate formulary/specialty disruption analysis for impacted membership
• Work with Operations and Functional leaders to proactively identify implementation issues and drive their resolution
• Facilitate meetings at various levels of the organization, including weekly management reviews
• Monitor, track and report implementation status performance, internally and with the client
• Identify implementation risks, implement a mitigation/action plan and drive improved outcomes, communicate to senior leadership
• Ensure accuracy of plan updates and missed deliverables from all teams
• Manage pre-implementation audits with the audit department and the client
• Report client status and issues at weekly leader meeting
• Manage the implementation of pharmacy benefit plans for all direct business market types and all levels of complexity
• Develop and present presentations for new business customer finalist presentations with Sales
• Mentor other team members within implementations

Requirements

• High School Diploma/GED (or higher)
• 3+ years of experience in Pharmacy Benefit Management or experience managing complex projects with various stakeholders
• 2+ years of experience in a client-facing role
• Beginner level of proficiency with Microsoft Outlook, Excel, PowerPoint and Word
• Ability to travel up to 25% within the US

Nice to Have

• Bachelor's Degree in Business, Healthcare, or a related field

Qualifications

• Experience managing complex projects with various stakeholders
• Client-facing experience
• Proficiency with Microsoft Outlook, Excel, PowerPoint, and Word
• Ability to influence externally and drive cross-functional collaboration
• Strong communication skills, oral and written
• Ability to present to all levels of management and audiences
• Active listening skills and consultative approach to client needs

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Salary range from $71,200 to $127,200 annually
• All benefits are subject to eligibility requirements