Implementation Senior Project Manager
Entrata
Job Description
About the Role
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking an Implementation Senior Project Manager to join our Professional Services team. In this crucial role, you will be responsible for managing the successful implementation of large and strategic clients onto Entrata software, with a primary focus on recognizing ACV (Annual Contract Value). Reporting to the Manager of Professional Services - Project Management, you will lead project teams and ensure timely client onboarding.
Key Responsibilities
- Lead project teams focused on client implementation, ensuring adherence to project management best practices
- Contribute expertise in project management methodologies, best practices, and challenges specific to client onboarding
- Define project scopes, timelines, resource allocation, and risk management strategies, with a keen emphasis on ACV recognition
- Monitor project progress, report key metrics (including ACV recognition), and provide updates to senior leadership
- Mentor and guide junior project managers within the team
- Participate in the continuous improvement of project processes, tools, and methodologies tailored to client implementation
- Ensure project team members follow standard operating procedures and meet project timelines
- Stay updated on industry trends and optimize project management methodologies for client onboarding
- Act as a key point of contact for resolving project-related issues
- Assist in identifying and mitigating project risks
- Collaborate with the Manager of Professional Services to maximize ACV recognition in project management approaches
Requirements
- Bachelor's degree in Business Management, Project Management, or related field
- 7+ years of progressive experience in project management or related roles
- Demonstrated leadership and team management experience
- Mastery of project management concepts, methodologies, and challenges related to client implementation
- Excellent communication and interpersonal skills
Nice to Have
- Project Management Professional (PMP) or other relevant certifications
- Master's degree in a relevant field
- Experience in project management tools and software
- Familiarity with software implementation and ACV recognition in the industry
- Experience with remote or international project management
Qualifications
- Experience in project management or related roles
- Leadership and team management skills
- Knowledge of project management methodologies and challenges
- Excellent communication and interpersonal skills
Benefits & Perks
- Flexible and transparent culture with remote and hybrid work options
- Generous vacation time and frequent company recharge days
- Comprehensive medical, dental, and vision coverage, including fertility benefits
- HSA/FSA options and employer-paid disability benefits
- Access to 401(k) or similar retirement plans with employer matching
- Wellness initiatives promoting physical and mental well-being, onsite gym access, mental health resources, wellness challenges, and employee assistance programs
- Family-centric leave policies supporting new parents
- Entrata Cares programs for volunteerism and charity events
- Exclusive Previ cell phone plan and discounts on services or local business partnerships
- Bi-annual swag drops for employees
Working at Entrata
Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We embody the value 'Excellent Alone, Better Together' and strive to foster a workplace that values different perspectives, collective excellence, and boldness. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other characteristics protected by law.
Job Details
About Entrata
Website
entrata.com
Company Size
1001-5000 employees
Location
Lehi, UT
Industry
Computer Systems Design and Related Services
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