Inside Sales Key Account Manager

Staples

Full Time

Mid Level

11 days ago

Job Description

About the Role

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Opportunity to join a growing team and support an expanding customer base!

Key Responsibilities

Responsible for sales results for assigned book of accounts with large sales and potential ($8-10M+).
Acquire new business and grow sales as well as manage current customer base.
Map accounts and identify core and specialty category opportunities.
Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for growth and business development.
Prioritize account portfolio to understand accounts, develop strategic growth plans, and identify new opportunities for resource deployment.
Utilize enablement tools regularly to keep customer data updated, manage a healthy pipeline, and advance opportunities.
Know your products, customers, and vertical markets.
Utilize Salesforce on a regular basis.
Execute sales strategies through phone, social selling, email/digital communication, and on-site visits.
Leverage sales methodologies to retain and grow the customer base.

Requirements

Ability to interface at customer's most senior levels.
Strong ability to develop and deliver presentations.
Experience in consultative, solutions, insight selling, and negotiation.
Strong business, financial, operations, and technology acumen.
Ability to analyze customer data, business, and industry trends to create tailored solutions.
Ability to function independently with minimal supervision.
Excellent oral and written communication skills.
High School Diploma or GED.
3+ years sales experience in Account Management and/or Business Development.
Must have the availability to travel up to 4 times per year.

Nice to Have

Proficient computer skills and knowledge of Microsoft Office.
Prior experience working with large complex accounts.
Experience managing a sales quota and exceeding it.
Experience with business-to-business sales process.
Responsibility for retaining and growing accounts.

Qualifications

High School Diploma or GED.
3+ years sales experience in Account Management and/or Business Development.

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups.
112 hours of PTO and holiday schedule (7 observed paid holidays + 1 floating holiday).
Online and retail discounts.
Company match 401(k).
Physical and mental health wellness programs.

Working at Staples

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This fosters an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations.

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