Inside Sales Manager

Staples

Full Time

Entry Level

7 days ago

Job Description

About the Role

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Opportunity to join a growing team and support an expanding customer base!

Key Responsibilities

Primary point of contact and build long-term relationships with customers
Effectively manage your book of business through productivity and pipeline management
Collaborate with internal business partners
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Manage existing customer accounts to drive sales and achieve profit margins
Consistently meet or exceed productivity metrics and goals
Build and develop internal and external business relationships
Make outbound sales calls to grow customer base
Educate our customers on our products, programs, and consolidation opportunities

Requirements

High school diploma or G.E.D
6 months+ of relevant experience in sales (preferred) or customer service role
Effective communication (oral and written) and effective relationship building skills
Ability to work on-site at our Lincolnshire, IL location at least 4 days per week
Strong time management and organization skills
Ability to uncover, develop, and close sales
Knowledge of product, pricing, competition, and sales objectives
Ability to sell company values and services, in addition to program features and benefits via phone and internet
Adaptable to a fast-paced organization that changes to continuously improve the customer experience
Excellent oral and written communication skills
Proficient computer skills and knowledge of Microsoft Office

Nice to Have

Proven account management or other relevant experience
High level of business acumen and sales strategy

Qualifications

High school diploma or G.E.D

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs

Working at Staples

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand.

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