Inside Wholesale Account Representative

About the Role

Key Responsibilities

• Lead Generation - Meeting quotas for outbound lead generation, lead conversion, and account growth through cold calling, emailing, and messaging to connect with potential partners.
• Identify Customer Needs - Maintaining regular conversations with B2B partners to understand their needs and build stronger relationships.
• Negotiate and Closing - Signing up new accounts, working with customers on orders, pricing, and within established B2B pricing guidelines.
• Customer Interaction - Representing the company's core values with professionalism and driving loyalty, trust, and respect with customers.
• General Support Tasks - Managing customer communications via phone, email, chat, and text, as well as order entry and account management.
• Account Reactivation - Identifying dormant customer accounts and reaching out to reactivate relationships.

Requirements

• Belief in core values: Communication, Transparency, Collaboration, Trust, Respect.
• Enthusiasm and profound knowledge of the off-roading and overlanding marketplace, including trends and technical automotive repair/maintenance experience.
• At least 6+ years of B2B/Wholesale and account management experience.
• Customer service-oriented approach with the ability to handle stressful situations professionally.
• Strong communication skills, both oral and written, and interpersonal skills.
• Professional phone etiquette.
• Proficiency in Microsoft or Google Office Suite and ability to quickly learn new software such as Slack and HelpScout.
• Excellent organizational skills with the ability to multitask.
• Unrelenting desire to serve customers.
• Ability to work in a team environment.
• Travel availability of 20-30%.
• Support for events and tradeshows as required.
• High school diploma or equivalent; further education or certification is a plus.

Nice to Have

• Strong technical offroad and overlanding background.

Qualifications

• High school diploma or equivalent.
• Further education or certification in relevant fields is a plus.

Benefits & Perks

• 3-month ramp-up period with guaranteed minimum monthly compensation of $4,300.
• Expected first-year annual compensation of $55,000 - $70,000+ (base + uncapped commission).
• Opportunity for monthly and annual bonuses.
• Work in a growth-oriented environment with opportunities for channel development and account expansion.