Key Account Management Representative

About the Role

Key Responsibilities

• Manage assigned existing key customer accounts and prospect for new customers.
• Fulfill the role of Munters primary point of contact for key accounts.
• Process RFQ's, work with applications engineering to provide cooling/ventilation/humidity control solutions to meet customer needs, help resolve disputes, help set customer expectations.
• Work with applications engineers to prepare customer proposals that include equipment selections, pricing, analysis of cost to operate, and comparisons with competing solutions.
• Work cooperatively with submittal, design, and project engineering.
• Attend & present at trade shows and customer training sessions.
• Create PowerPoint and spreadsheet presentations customized to meet customer needs.
• Host customer visits and factory witness test events.

Requirements

• Minimum 10 years HVAC sales experience with specific knowledge of data center cooling requirements and systems.
• Prior experience with evaporative cooling and air-to-air heat exchangers is desirable.
• Excellent verbal, presentation, and writing skills.
• Expertise with Microsoft Office and ability to run technical analysis software.
• Proven customer relation management skills.
• Ability to work productively on own with minimal direct supervision.
• Detail oriented, dependable, professional appearance, positive attitude.
• Team player with excellent social & negotiation skills.
• Utmost in confidentiality required.
• Willingness to travel up to 50%.
• BS Mechanical engineering degree or equivalent technical knowledge.
• 10+ Years HVAC Sales Experience.

Nice to Have

• Demonstrates knowledge of Munters products, applications and services by providing accurate information and solutions to customers.
• Understands applications of products and service offerings in a variety of customer environments.
• Establishes a systematic course of action for self and others to ensure accomplishment of objectives and goals.
• Proactively determines priorities and allocates time and resources effectively.
• Develops call plans and customer strategies.
• Manages time effectively.
• Establishes a full understanding of current and new customer requirements at all levels and ensures that Munters is regarded as a preferred provider to accounts.
• Applies flexibility and innovation to develop and execute strategies, tactics and to close deals for accounts and other customers.
• Applies and understands cost & contract structures, channels and strategy formulation to determine the pricing of products.
• Understands value proposition of products and applies this to the pricing strategy and during negotiations.
• Displays a deep technical know-how by applying engineering and sales knowledge in relevant sales phases.

Qualifications

• BS Mechanical engineering degree or equivalent technical knowledge.

Benefits & Perks

• Competitive salary.
• Comprehensive health, dental, and vision insurance plans.
• Flexible work schedule.
• Generous vacation and paid time off.
• 401(k) retirement savings plan with employer matching.
• Professional development opportunities, including tuition reimbursement and conference attendance.
• Company-sponsored social events and team-building activities.
• State-of-the-art equipment and tools to support your work.