Key Account Manager

About the Role

Key Responsibilities

• Own and drive the account strategy and growth roadmap for Mahindra & Mahindra, covering MRV, SSU, and CDMM locations.
• Develop and nurture strong relationships with key stakeholders across different functions at M&M.
• Identify and pursue new business opportunities within the M&M ecosystem, including Tier-1 suppliers.
• Lead and manage large stakeholder engagements, presentations, and strategic discussions.
• Understand the organizational structure, procurement processes, and technical requirements of M&M to align our solutions.
• Provide regular market and account intelligence to internal teams including R D, product management, and leadership.
• Coordinate internal cross-functional teams to deliver timely proposals, solutions, and support for the customer.
• Bring a fresh perspective and challenge the status quo by proposing innovative, out-of-the-box growth strategies.

Requirements

• Experience handling Mahindra & Mahindra as a primary customer is mandatory.
• Hands-on experience in automotive OEM environments or as a Tier-1 vendor, preferably in trims or polymer-related applications.
• Exposure to working directly with departments such as paint shop, trims, polymer at OEMs.
• Strong communication and interpersonal skills with a proven ability to manage complex customer relationships.
• Proficient in MS Office tools (Excel, PowerPoint, Word).
• Agile mindset with willingness to learn and adapt to a dynamic work environment.
• Strategic thinker with ability to create a vision for growth and rally internal and external stakeholders toward it.

Nice to Have

• Prior experience working at or with Mahindra vendor ecosystem in a customer-facing role.
• Familiarity with MRV, SSU, and CDMM operations.
• Demonstrated ability to lead account planning, business reviews, and cross-functional coordination.

Qualifications

• Bachelor's degree in Mechanical, Polymer, Electrical, or Chemical Engineering.
• Minimum of 10 years of relevant industry experience.