Key Account Manager

About the Role

Key Responsibilities

• Manage customer accounts under the supervision of the National Sales Manager, ensuring effective communication and problem-solving.
• Develop business with strategic target accounts, working closely with the National Sales Manager to align strategies.
• Assist in the preparation and presentation of quotes and proposals, ensuring they meet company standards and customer requirements.
• Serve as a liaison between customers and internal teams such as Engineering and Quality Management to ensure client needs are addressed.
• Monitor and report on account status, providing regular updates to the National Sales Manager.
• Support compliance with Blachford Quality Management System (ISO/TS 16949, ISO 9001:2000), Environmental Management System (ISO 14001), and Lab Management System.

Requirements

• College degree or equivalent experience, with a technical degree preferred.
• 3-5 years of relevant experience in sales or engineering.
• Background in acoustics, NVH foam manufacturing, polymer technologies, or related industries is preferred.
• Experience with non-automotive OEMs, custom rubber, injection-molded plastics, or metal stamping is advantageous.
• Proven ability to build and maintain strong customer relationships.
• Excellent problem-solving and analytical skills.
• Patience and perseverance to manage long sales cycles.
• Strong technical acumen to understand complex product and technology applications.
• Exceptional communication skills, both oral and written.
• Proficient in program management and cross-functional collaboration.
• Autonomous, honest, hardworking, and goal-oriented.

Qualifications

• Bachelor's degree or equivalent experience

Benefits & Perks

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• 401(k) matching
• Life insurance