Lead Digital Product Manager

About the Role

Key Responsibilities

• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Coordinate highly complex activities and guidance to others
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Strategically engage with all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership
• Develop and execute the multi-year strategy to drive sustainable improvements in account management experiences through the digital channel
• Consult with dependent product partners (including legal, risk, compliance and control) on digital application capabilities required to meet business growth objectives
• Define and continually refine OKRs / KPIs; develop related reporting/dashboards
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Requirements

• 5+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education
• Experience managing tradeoffs and executing day-to-day backlog prioritization and refinement in an Agile environment
• Experience leading the development and execution of complex digital business plans, programs and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance
• Strong communication skills with the ability to present information persuasively and clearly
• Outstanding problem solving and analytical skills with the ability to turn findings into strategic imperatives
• Ability to influence, motivate, and lead diverse teams in a shift-based, decentralized, and geographically dispersed environment
• Customer centricity mindset focused on putting the customer first in product development
• Ability to synthesize complex, multi-dimensional concepts into clear, actionable insights
• Proven ability to influence and collaborate effectively at all levels
• Excellent written and oral communication skills

Nice to Have

• 4+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations
• Experience working in an Agile environment managing tradeoffs and defining release plans
• Experience leading the development and execution of enterprise-wide digital initiatives while managing risk and compliance
• Previous experience with Financial Services or Fintech industry
• Experience enabling new features for merchant experiences
• Prior successful work leading scrum teams in a matrixed environment
• Experience as a Transformation leader driving organizational change
• Highly refined communication skills for presenting to varied audiences
• Experience consulting, influencing, and partnering with stakeholders

Qualifications

• Educational background or training demonstrating the required experience

Benefits & Perks

• This position offers a hybrid work schedule
• Ability to travel up to 10% of the time