Lead Systems Operations Engineer

Wells Fargo & Company - Institutional Retirement & Trust business

Chandler, AZ

Full Time

Senior

97k-189k

16 days ago

Job Description

About the Role

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Enterprise Functions Technology (EFT) is looking for a Lead Systems Operations Engineer. The EFT group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. The role involves working with engineering teams, product teams, and key business partners to drive process improvement, support strategic initiatives, and optimize systems and infrastructure.

Key Responsibilities

Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Requirements

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, or education
5+ years of experience in application production support
5+ years of experience in IT infrastructure product and service control management; policies and standards, business readiness, exceptions management or alignment to the enterprise compliance and risk management accountabilities
Experience working with SQL Server, Oracle or MySQL, Unix, Autosys, ITRS, App Dynamics

Nice to Have

Strong verbal, written, and interpersonal communication skills
Knowledge and understanding of test-driven application development
Experience designing and developing learning for complex technology systems and processes including Agile development methodology environments
Experience designing, developing, and implementing large scale, complex software applications
Outstanding problem solving and decision making skills
Solid critical thinking skills
Experience with financial accounting tools is a plus
An industry-standard technology certification

Qualifications

Educational background is not explicitly specified, but experience and skills are emphasized

Benefits & Perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Working at Wells Fargo & Company - Institutional Retirement & Trust business

Wells Fargo values diversity, equity, and inclusion, fostering a workplace where everyone feels valued and inspired. The company emphasizes building strong customer relationships while maintaining a risk mitigating and compliance-driven culture. Employees are supported in adhering to risk programs and policies, with a focus on proactive monitoring, governance, risk identification, escalation, and making sound risk decisions.

Apply Now