Manager, Digital Analytics

Safelite

Columbus, OH

Full Time

Senior

1 day ago

Job Description

About the Role

The Digital Analytics Manager is a strategic role responsible for driving data-informed decision-making across Safelite's digital platforms. By integrating internal and external data sources, this role develops advanced models and analyses that uncover actionable insights. The manager provides a comprehensive view of customer interactions and enhances the understanding of digital behavior. In addition to technical expertise, the role emphasizes leadership through influence, fosters a culture of analytics, and supports the growth of team capabilities.

Key Responsibilities

Establish and maintain a robust testing environment by leading ideation and design of digital experiments, estimating test durations, developing and executing measurement plans, conducting research and post-test analysis, and fostering cross-functional awareness of testing initiatives.
Ensure comprehensive measurement of digital tests (including A/B and multivariate tests across digital properties) by applying rigorous testing principles and overseeing execution through both individual contributions and team efforts.
Identify and fulfill analytical needs within the digital ecosystem, with a focus on developing effective dashboards, implementing accurate tagging strategies, and delivering actionable reporting.
Uncover opportunities to enhance the digital experience by proactively analyzing user behavior, identifying friction points, and recommending data-driven improvements.
Lead, coach, and develop a team of technically specialized analysts in alignment with Safelite's People Powered principles, fostering growth, collaboration, and excellence in digital analytics.

Requirements

Bachelor's Degree in Statistics, analytics or related quantitative field
4-6 years of directly related experience
Experience managing highly technical teams
Experience using Google measurement suite
Strong communication, relationship building and influencing skills
Proficient in Google Analytics 4 and Google Tag Manager
Proficient using Microsoft products such as Outlook and Excel
Proficient using data visualization and business intelligence tools such as Tableau
Well-versed in writing and optimizing SQL queries for data extraction and analysis
Ability to translate complex data into actionable insights and compelling narratives to technical and non-technical audiences
Ability to work effectively in a fast-paced and highly matrixed organization with rapidly shifting priorities

Nice to Have

Master's Degree in Statistics, analytics, or related quantitative field

Qualifications

Bachelor's Degree in Statistics, analytics or related quantitative field
Master's Degree in Statistics, analytics, or related quantitative field (Preferred)

Benefits & Perks

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

Working at Safelite

We're known as an auto glass company, but beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. We value diversity and are proud to be an equal opportunity employer. Our culture emphasizes growth, collaboration, and excellence in digital analytics.

Apply Now