Manager, Digital Product Creation, Banana Republic

About the Role

Key Responsibilities

• Support the development of DPC training materials and training sessions to identify areas of training improvement for further upskilling
• Help develop a strong DPC onboarding experience that allows for high user system adoption and skill levels
• Streamline and recommend efficiencies in digital workflows as they arise
• Support in Change Management approach and strategy, including overall communication of the DPC program
• Help identify new ways of working to improve the P2M calendar
• Lead Proof of Concepts (POCs) to develop new processes, system enhancements, and system integrations
• Collaborate with brand and cross-brand peers to define and articulate the DPC strategy aligned with business objectives
• Support in managing vendor relationships, digital quality standards, and process improvements with the GIS DPC team
• Participate in cross-brand, internal team, and third-party solution meetings
• Test system beta upgrades for DPC tools to ensure functionality is up to date
• Identify and track DPC asset KPIs, progress, and deliverables
• Organize and update digital libraries as they evolve and improve over time

Requirements

• Experience at medium to large companies preferred
• Excellent skills in the creation and delivery of process training
• Ability to work cross-functionally with many different teams
• Ability to influence within an organization
• Strong presentation skills
• Extremely organized with experience in project management and documentation
• High eagerness to learn new technology and create new ways of working via technology
• Demonstrate agility in switching from project to project with high ambiguity and reprioritization skills
• Be a problem-solver and solution-driven
• Excellent verbal and written communication skills; adept at presenting information and storytelling
• Ability to assess complex situations and analyze data to make judgments and recommend solutions

Nice to Have

• Proficient experience with PLM systems, DAM solutions, and Microsoft Suite
• General awareness of 3D Design tools
• Prior experience in digital product creation or related fields

Qualifications

• Relevant experience in digital product creation, process training, or related fields
• Experience working with digital systems and workflows

Benefits & Perks

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees
• One of the most competitive Paid Time Off plans in the industry
• Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice
• Extensive 401(k) plan with company matching for contributions up to four percent of base pay
• Employee stock purchase plan
• Medical, dental, vision, and life insurance