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Manager - Digital Product Management (Growth Marketing & Analytics)

American Express

Atlanta, GA
Full Time
Senior
90k-165k
15 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Lead the implementation of contextual, cross-sell opportunities across the digital ecosystem
  • Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives for this initiative
  • Clearly articulate impact of any changes to team members and ensure testing and acceptance processes are completed successfully
  • Lead projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks
  • Partner with Analytics and Marketing to prioritize and deliver initiatives to integrate platform and enterprise data with the goal of delivering multi-touch attribution to enable spend optimization
  • Partner with Analytics and other Product teams to deliver a comprehensive Small Business Analytics tooling strategy and a plan to execution upon the strategy
  • Own third-party vendor relationships to innovate on capabilities and drive efficiencies
  • Collaborate with key stakeholders including Marketing, Engineering, and UX Design to develop solutions that meet business and regulatory requirements and timelines
  • Create and update management reports to track progress of development and quantify impact post-launch

Requirements

  • Experience in digital product and development with proven ability to effectively drive consensus amongst cross-functional teams, seamlessly deliver customer-focused experiences, and thrive dealing with fast paced and changing needs in a matrixed environment
  • Balance of technical and business knowledge with experience working with engineers and designers on complex products in an agile way
  • Excellent communication and stakeholder management skills including change management conversations
  • Structured, analytical thinking: Ability to dive deep on data to monitor results and quantify impact
  • Curiosity & grit: Ability to conduct independent discovery and research, driving outstanding questions to resolution
  • Organization and planning: Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex projects
  • Background in or demonstrated ability to use data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc.
  • Interest in marketing attribution methodologies and implications for investment
  • Bachelor's degree

Nice to Have

  • Experience working with engineers and designers on complex products in an agile environment
  • Knowledge of marketing attribution methodologies and implications for investment

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job Details

Posted AtAug 26, 2025
Job CategoryProduct Management
Salary90k-165k
Job TypeFull Time
ExperienceSenior

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

Atlanta, GA

Industry

Other Nondepository Credit Intermediation

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