Manager Intelligent Automation

About the Role

Key Responsibilities

• Drive execution of the automation projects and technology within and across business unit engagements
• Drive adoption of the company automation strategy and simplification processes
• Maintain a working knowledge of automation goals related to the supported business lines
• Develop and maintain internal and external IT support systems for automation
• Create, implement, and maintain a continuous improvement plan for automation development
• Lead efforts to develop and/or optimize existing processes and procedures
• Develop and execute training and certification programs for automation platforms
• Serve as the primary point of contact for automation technology and platforms
• Manage costs and expenditures related to automation department budget
• Build relationships with business lines, ITG teams, vendors, and external organizations
• Provide after-hours management on-call support and oversee high-impact incidents
• Participate in major events or problem efforts involving multiple divisions and vendors

Requirements

• Bachelor's Degree; Master's Degree preferred
• Seven or more years of relevant work experience
• Three or more years of management experience
• Five or more years in information technology
• One or more years experience in process improvement
• Knowledge of automation development, platforms, and related technologies
• Exceptional interpersonal, communication, and customer service skills
• Proven leadership and project management abilities
• Experience with vendor management and complex project execution
• In-depth knowledge of healthcare information systems and industry trends
• Willingness to take appropriate risks and navigate a highly matrixed organization
• Six Sigma Green Belt preferred

Nice to Have

• Experience in healthcare industry
• Experience with Agile teams
• Knowledge of architectural principles, microservices, and distributed systems
• Knowledge of resource models such as managed services and staff augmentation
• Experience with industry technology language development trends

Benefits & Perks

• Comprehensive medical coverage including prescription drug, behavioral health, telemedicine, and AirMed transportation
• Additional dental, vision, life, and disability benefits
• Flexible spending accounts and supplemental health plans
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, pet insurance
• Free counseling services and resources for emotional, physical, and financial wellbeing
• 401(k) plan with a 100% match on 3% to 9% of pay
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support benefits including fertility, family building, and adoption assistance
• Referral services for child, elder, and pet care, home and auto repair, event planning
• Consumer discounts through Abenity and other programs
• Retirement readiness and rollover assistance
• Education assistance including tuition, student loans, and certification support
• Colleague recognition program
• Time Away From Work Program including paid time off, family leave, and disability coverage
• Employee Health Assistance Fund providing free employee-only coverage based on income